Author Topic: Deepbot does not sync roles wqith discord  (Read 1319 times)

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reksne

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Deepbot does not sync roles wqith discord
« on: April 16, 2019, 03:40:21 PM »
Hello,

since few days deepbot does not sync the roles with discord.
in my case some viewer donated and now they r gold vips but in discord that is not shown up. one is still a normal viewer and the other is still silver vip.

yes i closed the bot and did all silence updates and disconnected it to, but nothing helps.
cong ty giup viec nha quan 8 gia re

Dante557

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Re: Deepbot does not sync roles wqith discord
« Reply #1 on: April 26, 2019, 05:10:03 AM »
Hey there,

Regarding the one which is still a normal viewer:
Have they followed the guide outlined here? http://wiki.deepbot.tv/discord_integration-viewer_setup?

Regarding the one which is still a Silver VIP and not Gold:
1) Have the Gold VIP role been created via Master Settings?
2) When was the last full sync? (This will be shown at the bottom of the initial screen on the master settings window in Deepbot)
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