Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Fallaste on August 24, 2014, 02:28:20 AM

Title: Had to reinstall deepbot - Is there ANY WAY I can get everyone's info back?
Post by: Fallaste on August 24, 2014, 02:28:20 AM

Hey there. I had to reinstall deepbot after upgrading my PC and MOBO because no matter what I did the bot would crash on launch. I didn't uninstall the original deepbot, just redownloaded it and reinstalled it and everyone's information is gone. Their information, points, battletags, commands, everything has disappeared. I thought there was a cloud system for the bot so I was wondering if there is any way I can recover all of this! Please and thank you!

Title: Re: Had to reinstall deepbot - Is there ANY WAY I can get everyone's info back?
Post by: ExpertsOnline on August 24, 2014, 06:47:08 AM

The cloud storage system currently only works for VIP streams. As such, your data is not available on the server.

The bot saves local backups in a "backups" folder. Can you please try searching your system for this folder? If you do find it, you can follow the procedure in the thread below to restore the data:
http://deepbot.deep.sg/forums/index.php?topic=1178

Regards,
Experts

Title: Re: Had to reinstall deepbot - Is there ANY WAY I can get everyone's info back?
Post by: Fallaste on August 24, 2014, 07:49:39 AM

Thank you so much! Just one more question, how does one become a VIP stream? I wouldn't mind paying some extra for the extra perks. :)

Title: Re: Had to reinstall deepbot - Is there ANY WAY I can get everyone's info back?
Post by: ExpertsOnline on August 24, 2014, 10:58:53 AM

For VIP Streams, a monthly subscription of $5 or more is needed.

You can find out more here : http://deepbot.deep.sg/wiki/VIP+Streams