Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Chassit on September 02, 2014, 06:08:45 AM

Title: Bot Is Not Configured ??
Post by: Chassit on September 02, 2014, 06:08:45 AM

Trying to set up but it's telling me that "Twitch added new servers where port 6667 is blocked.  Would you like to switch to port 80?"  When I try it says, "This bot is not configured to run on this channel.  Please email deepbot@deep.sg to confirm subscription details."  Just got the confirmation at 10:40 am CST.

Bot:  ChassBot
Stream:  Chassit19

Title: Re: Bot Is Not Configured ??
Post by: Chassit on September 02, 2014, 08:44:47 PM

Still needing help!  Please? 

I was my application was accepted, I received the confirmation and login/download information at 10:40am yesterday.  Still not able to connect.  I've sent the requested email to the email address, also replied by message on here.  I can't use the DeepBot at all if I cannot connect to my bot account.

Title: Re: Bot Is Not Configured ??
Post by: Dante557 on September 02, 2014, 09:13:47 PM

I know its hard to be in a situation like this but please be patient. Experts has a job during the week which means during the week he cannot really do support until he has finished. I'm sure this issue will be resolved soon

Sorry,
Dante557

Title: Re: Bot Is Not Configured ??
Post by: ExpertsOnline on September 02, 2014, 10:45:02 PM

Server permissions have been refreshed, could you please restart the bot and try again?

Regards,
Experts