Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: jakinthebox00 on November 16, 2014, 08:26:46 AM

Title: Please make sure you have access to the beta
Post by: jakinthebox00 on November 16, 2014, 08:26:46 AM

I have been using DeepBot since july, and after updating today, i no longer am able to connect to the bot.. any thoughts.   
Thanks in advance


Jakinthebox00

Title: Re: Please make sure you have access to the beta
Post by: ExpertsOnline on November 16, 2014, 09:45:45 AM

The latest update has moved communications over a secure connection.
Could you confirm if there are any entries in the errorlog within the logs folder?

I do not see any secure connections being logged, so I believe something on your computer is blocking DeepBot from establishing a secure connection to the server.
Please check any firewall/vpn/security software to ascertain if they are causing the issue.