Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: jimstr_qc on November 18, 2014, 01:35:55 PM

Title: Used wrong username when subscribing
Post by: jimstr_qc on November 18, 2014, 01:35:55 PM

hello Experts,

i subscribed on saturday using the bot's username instead of my main account.
so i am subscribed under the username " fantomeforum " and it should be " jimstr_qc ".

sorry but it was confusing.  :-[
thanks for fixing it :D

Title: Re: Used wrong username when subscribing
Post by: ExpertsOnline on November 18, 2014, 10:07:58 PM

I have fixed the stream name for this month. However the sub details are held within paypal. So next month you would have the same problem.
Would recommend cancelling the subscription on PayPal and then re-subscribing after a month with the correct ID.

Regards,
Experts

Title: Re: Used wrong username when subscribing
Post by: jimstr_qc on November 19, 2014, 06:53:51 AM

Thank you very much. I will cancel and make a new sub once this period end (before it rebill). I appreciate your fast support!