Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: jay2smooth on February 27, 2015, 04:15:25 AM

Title: Can't log in to donationaccess page
Post by: jay2smooth on February 27, 2015, 04:15:25 AM

Hello and thank you for your amazing program,

Initially I was able to set up my donation page without issue but now I'm unable to log in to http://deepbot.tv/dev/donationaccess/#Home.  When I hit connect with twitch it opens up another window that never loads.  Do you know what is wrong?  If you need any additional information please let me know.

Running:
Windows 7
Firefox

Title: Re: Can't log in to donationaccess page
Post by: TheNumbLock on February 27, 2015, 04:47:34 AM

Try using firefox's private browsing feature. Should work.

Title: Re: Can't log in to donationaccess page
Post by: jay2smooth on February 27, 2015, 05:34:05 AM

This does bring up the log in page however, after entering in my credentials nothing else happens.  This is the correct place for me to edit my page right?  I just want to modify my minimum donation amount.  Thank you for your time and assistance.

Title: Re: Can't log in to donationaccess page
Post by: ExpertsOnline on March 02, 2015, 11:57:46 PM

There seems to be a bug with the login script and cookies. I would recommend trying to launch the website in incognito mode in Chrome. That should fix the issue.

We are looking to fix the issue in the next revision of the site.