Deep Bot - Twitch Streamer Assistant

Deep Bot => Bug Reports => Topic started by: AriAxyss on April 20, 2015, 08:12:40 PM

Title: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: AriAxyss on April 20, 2015, 08:12:40 PM

This is apparently my Errorlog (Entire file - try to find the date 20 April 2015)

06 Apr 11:24:45,541 - 0.6.2.3: Error - Unable to log stream info: The remote name could not be resolved: 'api.deepbot.tv'
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
09 Apr 13:55:05,916 - 0.6.2.3: Error - Unable to move usersconfig.tmp to usersconfig.bin. Access to the path is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.__Error.WinIOError()
   at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
   at DeepBot.UserConfig.#Hg()
09 Apr 13:55:05,919 - 0.6.2.3: Error - Unable to log stream info: The remote name could not be resolved: 'api.deepbot.tv'
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
09 Apr 19:36:39,038 - 0.6.2.3: Error - Unable to move usersconfig.tmp to usersconfig.bin. Unable to find the specified file.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.__Error.WinIOError()
   at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
   at DeepBot.UserConfig.#Hg()
09 Apr 19:36:39,040 - 0.6.2.3: Error - Unable to log stream info: The remote name could not be resolved: 'api.deepbot.tv'
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
11 Apr 23:38:59,098 - 0.6.2.3: Error - Unable to log stream info: The remote name could not be resolved: 'api.deepbot.tv'
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
12 Apr 18:07:48,451 - 0.6.2.3: Error - Unable to move usersconfig.tmp to usersconfig.bin. Could not find file 'C:\Program Files (x86)\Deepbot\usersconfig.tmp'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
   at DeepBot.UserConfig.#Hg()
12 Apr 18:07:48,456 - 0.6.2.3: Error - Unable to log stream info: The remote name could not be resolved: 'api.deepbot.tv'
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
15 Apr 13:39:12,483 - 0.6.2.3: Error - Unable to log stream info: Unable to connect to the remote server
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.<>c__DisplayClass1.<streamInfo>b__0(Object param0)
20 Apr 20:58:22,796 - 0.6.2.3: Crashed Invalid credentials
20 Apr 20:58:22,803 - 0.6.2.3: Crashed    at Google.GData.Client.Utilities.QueryClientLoginToken(GDataCredentials gc, String serviceName, String applicationName, Boolean fUseKeepAlive, IWebProxy proxyServer, Uri clientLoginHandler)
   at Google.GData.Client.GDataGAuthRequest.QueryAuthToken(GDataCredentials gc)
   at Google.GData.Client.GDataGAuthRequest.EnsureCredentials()
   at Google.GData.Client.GDataRequest.EnsureWebRequest()
   at Google.GData.Client.GDataGAuthRequest.EnsureWebRequest()
   at Google.GData.Client.GDataRequest.Execute()
   at Google.GData.Client.GDataGAuthRequest.Execute(Int32 retryCounter)
   at Google.GData.Client.GDataGAuthRequest.Execute()
   at Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength)
   at Google.GData.Client.Service.Query(FeedQuery feedQuery)
   at GDataDB.DatabaseClient.GetDatabase(String name)
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
20 Apr 20:58:46,031 - 0.6.2.3: Crashed Invalid credentials
20 Apr 20:58:46,046 - 0.6.2.3: Crashed    at Google.GData.Client.Utilities.QueryClientLoginToken(GDataCredentials gc, String serviceName, String applicationName, Boolean fUseKeepAlive, IWebProxy proxyServer, Uri clientLoginHandler)
   at Google.GData.Client.GDataGAuthRequest.QueryAuthToken(GDataCredentials gc)
   at Google.GData.Client.GDataGAuthRequest.EnsureCredentials()
   at Google.GData.Client.GDataRequest.EnsureWebRequest()
   at Google.GData.Client.GDataGAuthRequest.EnsureWebRequest()
   at Google.GData.Client.GDataRequest.Execute()
   at Google.GData.Client.GDataGAuthRequest.Execute(Int32 retryCounter)
   at Google.GData.Client.GDataGAuthRequest.Execute()
   at Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength)
   at Google.GData.Client.Service.Query(FeedQuery feedQuery)
   at GDataDB.DatabaseClient.GetDatabase(String name)
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
20 Apr 21:10:38,751 - 0.6.2.3: Crashed Invalid credentials
20 Apr 21:10:38,767 - 0.6.2.3: Crashed    at Google.GData.Client.Utilities.QueryClientLoginToken(GDataCredentials gc, String serviceName, String applicationName, Boolean fUseKeepAlive, IWebProxy proxyServer, Uri clientLoginHandler)
   at Google.GData.Client.GDataGAuthRequest.QueryAuthToken(GDataCredentials gc)
   at Google.GData.Client.GDataGAuthRequest.EnsureCredentials()
   at Google.GData.Client.GDataRequest.EnsureWebRequest()
   at Google.GData.Client.GDataGAuthRequest.EnsureWebRequest()
   at Google.GData.Client.GDataRequest.Execute()
   at Google.GData.Client.GDataGAuthRequest.Execute(Int32 retryCounter)
   at Google.GData.Client.GDataGAuthRequest.Execute()
   at Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength)
   at Google.GData.Client.Service.Query(FeedQuery feedQuery)
   at GDataDB.DatabaseClient.GetDatabase(String name)
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
20 Apr 22:09:49,327 - 0.6.2.3: Crashed Invalid credentials
20 Apr 22:09:49,335 - 0.6.2.3: Crashed    at Google.GData.Client.Utilities.QueryClientLoginToken(GDataCredentials gc, String serviceName, String applicationName, Boolean fUseKeepAlive, IWebProxy proxyServer, Uri clientLoginHandler)
   at Google.GData.Client.GDataGAuthRequest.QueryAuthToken(GDataCredentials gc)
   at Google.GData.Client.GDataGAuthRequest.EnsureCredentials()
   at Google.GData.Client.GDataRequest.EnsureWebRequest()
   at Google.GData.Client.GDataGAuthRequest.EnsureWebRequest()
   at Google.GData.Client.GDataRequest.Execute()
   at Google.GData.Client.GDataGAuthRequest.Execute(Int32 retryCounter)
   at Google.GData.Client.GDataGAuthRequest.Execute()
   at Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength)
   at Google.GData.Client.Service.Query(FeedQuery feedQuery)
   at GDataDB.DatabaseClient.GetDatabase(String name)
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()


(Repeated 20 April from trying multiple times and constant crashing. PLEASE HELP HOW TO FIX?!) Thanks!!!

Title: Re: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: TheNumbLock on April 21, 2015, 02:31:16 AM

You need to update to the latest version. In your deepbot folder, run update.exe, this should solve your problem.

Title: Re: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: AriAxyss on April 21, 2015, 10:43:52 PM

Hey there RepentGaming,

The problem is, when I try to run Update.exe, it hangs like this and does not move. What to do?
http://gyazo.com/6e415609e2b3677b3ed247410149bdb9

Title: Re: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: TheNumbLock on April 22, 2015, 12:09:59 PM

Okay, so try opening deepbot as admin (Right Click deepbot icon on your desktop or where you open it from>Run As Admin Option) It may crash again, but that is alright. Then Go run the update.exe as admin. If it hangs again, just repeat the process one more time.

If this all fails and doesn't work, I will PM you the download link of the newest version, and you can install it. I would however recommend, backing up these files:

All DeepBot user data is saved in the below files:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Then when you install the new version of deepbot, you put these four files in your data folder of deepbot.

Title: Re: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: AriAxyss on April 22, 2015, 11:07:58 PM

Ah! The first method of running as admin and simultaneously running update.exe WORKED :D It started updating and is now running again successfully. THANK YOU REPENTGAMING!!! :D

Title: Re: DeepBot Crashing at Startup! Have tried Update.exe but doesn't move! What to do?
Post by: TheNumbLock on April 23, 2015, 02:41:31 AM

Quote from: AriAxyss on April 22, 2015, 11:07:58 PM

Ah! The first method of running as admin and simultaneously running update.exe WORKED :D It started updating and is now running again successfully. THANK YOU REPENTGAMING!!! :D

No problem.