Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: irepotatohead on April 21, 2015, 02:58:18 AM

Title: Deepbot crashes on startup
Post by: irepotatohead on April 21, 2015, 02:58:18 AM

Hi,

I have the issue that started today. Deepbot crashes on startup when trying to connect to the cloud services. O get the error saying, opps I have crashed. Saving crash log to errorlog.txt. However I don't have a file called errorlog on my pc when I search for it.

Thank you
Dave

Title: Re: Deepbot crashes on startup
Post by: emrerocky on April 21, 2015, 03:02:56 AM

Please update to the latest version by running the update.exe file in your DeepBot directory.

Title: Re: Deepbot crashes on startup
Post by: Coreybriggs86 on April 25, 2015, 06:18:46 AM

Deepbot keeps crashing when i try to open also. This has been happening for a few days now. Ive read the forums and tried solutions but still keepa crashing. I tried to avoid asking for yaws help but its came to that point. My twitch name is coreybriggs86 bots name is Hottbot. However the only thing i havent tried was update.exe because i see no option for that. Thank you for your time.

Corey Briggs

Title: Re: Deepbot crashes on startup
Post by: MercurY3rd on April 25, 2015, 06:20:25 AM

go to your DeepBot folder on your pc, there is the update.exe. Then run the update.exe

Title: Re: Deepbot crashes on startup
Post by: Coreybriggs86 on April 25, 2015, 06:40:27 AM

I opened files last night. Found an update. It then said stopping deepbot. And looked as if was updating. After it was complete. I tried opening deepbot and it says deepbot is already running. Is the update file i clicked on the same as update.exe? And is what I encountered expected? Was i suppose to restart the pc the. Try opening again? Did not attempt that due to having to be at work.

Title: Re: Deepbot crashes on startup
Post by: TheNumbLock on April 25, 2015, 07:01:50 AM

Right click the update (which is update.exe)>Run as admin. Let it run, if it stops/freezes, run deepbot as admin, then run the update.

Title: Re: Deepbot crashes on startup
Post by: Coreybriggs86 on April 25, 2015, 07:28:23 AM

Okay i will try this when i get home. Thank you.