Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Skyzo63 on April 21, 2015, 03:24:57 AM

Title: crash deepbot
Post by: Skyzo63 on April 21, 2015, 03:24:57 AM
Hello.
Since the last update deepbot crash at launch.
Here is my errorlog file.
Title: Re: crash deepbot
Post by: TheNumbLock on April 21, 2015, 03:42:31 AM
Run update.exe in your deepbot folder. Should fix the problem.
Title: Re: crash deepbot
Post by: irepotatohead on April 21, 2015, 04:03:53 AM
Thank you, that worked
Title: Re: crash deepbot
Post by: Skyzo63 on April 24, 2015, 04:02:14 AM
does not work  :(
Title: Re: crash deepbot
Post by: TheNumbLock on April 24, 2015, 04:38:25 AM
does not work  :(

Okay, so try opening deepbot as admin (Right Click deepbot icon on your desktop or where you open it from>Run As Admin Option) It may crash again, but that is alright. Then Go run the update.exe as admin. If it hangs again, just repeat the process one more time.

If this all fails and doesn't work, I will PM you the download link of the newest version, and you can install it. I would however recommend, backing up these files:

All DeepBot user data is saved in the below files:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Then when you install the new version of deepbot, you put these four files in your data folder of deepbot.
Title: Re: crash deepbot
Post by: Zynta on April 24, 2015, 08:38:19 AM
I need help too... My bot is crashing at startup and i dunno how to find the error file too >.<
Title: Re: crash deepbot
Post by: TheNumbLock on April 24, 2015, 09:03:13 AM
I need help too... My bot is crashing at startup and i dunno how to find the error file too >.<

Deepbot Folder>Logs>Errlog
Title: Re: crash deepbot
Post by: Skyzo63 on April 27, 2015, 02:02:44 PM
does not work  :(

Okay, so try opening deepbot as admin (Right Click deepbot icon on your desktop or where you open it from>Run As Admin Option) It may crash again, but that is alright. Then Go run the update.exe as admin. If it hangs again, just repeat the process one more time.

If this all fails and doesn't work, I will PM you the download link of the newest version, and you can install it. I would however recommend, backing up these files:

All DeepBot user data is saved in the below files:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Then when you install the new version of deepbot, you put these four files in your data folder of deepbot.

does not work  :(
Title: Re: crash deepbot
Post by: Skyzo63 on May 02, 2015, 09:04:53 PM
does not work  :(

Okay, so try opening deepbot as admin (Right Click deepbot icon on your desktop or where you open it from>Run As Admin Option) It may crash again, but that is alright. Then Go run the update.exe as admin. If it hangs again, just repeat the process one more time.

If this all fails and doesn't work, I will PM you the download link of the newest version, and you can install it. I would however recommend, backing up these files:

All DeepBot user data is saved in the below files:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Then when you install the new version of deepbot, you put these four files in your data folder of deepbot.

help me pls
Title: Re: crash deepbot
Post by: TheNumbLock on May 03, 2015, 03:08:18 AM
Please post your errorlog here. It is located in your deepbot folder>Logs>errorlog.txt
Title: Re: crash deepbot
Post by: Skyzo63 on May 03, 2015, 05:42:21 PM
I already post my error log.
please send me the new version of the download link to resolve my issue
Title: Re: crash deepbot
Post by: TheNumbLock on May 03, 2015, 06:13:07 PM
I already post my error log.
please send me the new version of the download link to resolve my issue

It seems the problem is with the donation voice you are using. But PM'd you.
Title: Re: crash deepbot
Post by: Skyzo63 on May 04, 2015, 02:26:41 AM
I already post my error log.
please send me the new version of the download link to resolve my issue

It seems the problem is with the donation voice you are using. But PM'd you.

I do not use your bot to donate after the bot remove and reinstall it still crash .
Title: Re: crash deepbot
Post by: Skyzo63 on May 09, 2015, 03:26:00 PM
the bot still is not working and it is starting to get along .......
Title: Re: crash deepbot
Post by: TheNumbLock on May 10, 2015, 02:19:16 AM
the bot still is not working and it is starting to get along .......

It is because you are trying to use a custom voice to read donations. The only way I know how to fix it, is deleting your deepbot settings file, which will require you to setup everything again.

If you don't mind doing this, Close Deepbot>Go to Deepbot Folder>Data Folder>usersconfig.bin

Other than that, I have no other solution. Unless you have a backup from before this started happening in your backups folder in deepbot.