Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Ikoniak on May 01, 2015, 02:28:15 PM

Title: PayPal email issue (of my own doing) for donations.
Post by: Ikoniak on May 01, 2015, 02:28:15 PM

So...I am not sure how to say this without looking like a complete retard...I misspelled my Paypal email address on the donation setting page in deepbot. I have received multiple donations with my name on them but they haven't hit my Paypal account because of my typo. Are those donations going to get returned to the donor? Are they sitting in limbo somewhere (i.e. on a deepbot processing server)? Is this something I have to contact Paypal about? Any and all assistance is greatly appreciated.

Title: Re: PayPal email issue (of my own doing) for donations.
Post by: IanChandler1990 on May 01, 2015, 04:02:10 PM

Quote from: Ikoniak on May 01, 2015, 02:28:15 PM

So...I am not sure how to say this without looking like a complete retard...I misspelled my Paypal email address on the donation setting page in deepbot. I have received multiple donations with my name on them but they haven't hit my Paypal account because of my typo. Are those donations going to get returned to the donor? Are they sitting in limbo somewhere (i.e. on a deepbot processing server)? Is this something I have to contact Paypal about? Any and all assistance is greatly appreciated.

Hi Ikoniak,

You Can update you Paypal email using this Guide also with this guide you can change your bot name as well. http://deepbot.deep.sg/forums/index.php?topic=3206.0 (http://deepbot.deep.sg/forums/index.php?topic=3206.0)
make sure you use  incognito browser.

Regards,

Ian Chandler

Title: Re: PayPal email issue (of my own doing) for donations.
Post by: TheNumbLock on May 01, 2015, 04:13:13 PM

Quote from: Ikoniak on May 01, 2015, 02:28:15 PM

So...I am not sure how to say this without looking like a complete retard...I misspelled my Paypal email address on the donation setting page in deepbot. I have received multiple donations with my name on them but they haven't hit my Paypal account because of my typo. Are those donations going to get returned to the donor? Are they sitting in limbo somewhere (i.e. on a deepbot processing server)? Is this something I have to contact Paypal about? Any and all assistance is greatly appreciated.

Also we are hooked into their API, we don't touch any of the donations any streamer receives.

Title: Re: PayPal email issue (of my own doing) for donations.
Post by: ExpertsOnline on May 03, 2015, 12:05:27 PM

If you know the individuals involved, then I would recommend they charge back their payments. As repent mentioned, DeepBot simply monitors and notifies. It does not touch the money at any point in time.

Regards,
Experts