Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: blitzballer2201 on May 29, 2015, 08:25:23 AM

Title: Crashing on start up, Reinstall?
Post by: blitzballer2201 on May 29, 2015, 08:25:23 AM

Im getting an error on start up after not using it for about a month now.

28 May 20:09:13,538 - 0.6.2.3: Crashed Execution of authentication request returned unexpected result: 404
28 May 20:09:13,554 - 0.6.2.3: Crashed    at Google.GData.Client.Utilities.getAuthException(TokenCollection tokens, HttpWebResponse response)
   at Google.GData.Client.Utilities.QueryClientLoginToken(GDataCredentials gc, String serviceName, String applicationName, Boolean fUseKeepAlive, IWebProxy proxyServer, Uri clientLoginHandler)
   at Google.GData.Client.GDataGAuthRequest.QueryAuthToken(GDataCredentials gc)
   at Google.GData.Client.GDataGAuthRequest.EnsureCredentials()
   at Google.GData.Client.GDataRequest.EnsureWebRequest()
   at Google.GData.Client.GDataGAuthRequest.EnsureWebRequest()
   at Google.GData.Client.GDataRequest.Execute()
   at Google.GData.Client.GDataGAuthRequest.Execute(Int32 retryCounter)
   at Google.GData.Client.GDataGAuthRequest.Execute()
   at Google.GData.Client.Service.Query(Uri queryUri, DateTime ifModifiedSince, String etag, Int64& contentLength)
   at Google.GData.Client.Service.Query(FeedQuery feedQuery)
   at GDataDB.DatabaseClient.GetDatabase(String name)
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()

Should I just re-install it? if so.. I need the reinstall link again.

Title: Re: Crashing on start up, Reinstall?
Post by: emrerocky on May 29, 2015, 09:22:41 AM

Please run the update.exe file in your DeepBot directory.

Title: Re: Crashing on start up, Reinstall?
Post by: blitzballer2201 on May 30, 2015, 02:05:04 AM

I do remember trying this yesterday night because I saw people recommend this. Ill try it again when I get home from work. But if this doesn't work like I think it wont, what would be the next step?

Title: Re: Crashing on start up, Reinstall?
Post by: TheNumbLock on May 30, 2015, 04:27:52 AM

Well make sure when you do this, you right click the update.exe and run as admin. IF that doesn't work, you have to open up deepbot, then run the update.exe as soon as possible, after opening deepbot.

Title: Re: Crashing on start up, Reinstall?
Post by: blitzballer2201 on May 30, 2015, 08:08:21 AM

All im getting when clicking on the update.exe

Teboweb Update Application
This program is an automatic updater
Thank you for using TeboWeb applications.

Then it closes.

I tried running as admin and directly after I start deepbot. Any other suggestions?

Title: Re: Crashing on start up, Reinstall?
Post by: TheNumbLock on May 30, 2015, 09:21:00 AM

Probably just re-download the updated version of deepbot I suppose. I will PM you the download link.

All DeepBot user data is saved in the below files:

users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Simply backup these files from your computer and paste them after re-installing DeepBot.

Title: Re: Crashing on start up, Reinstall?
Post by: blitzballer2201 on May 30, 2015, 10:03:26 AM

Ok, when will  you send that to me? I have yet to receive an email

Title: Re: Crashing on start up, Reinstall?
Post by: emrerocky on May 30, 2015, 11:19:03 AM

Quote from: blitzballer2201 on May 30, 2015, 10:03:26 AM

Ok, when will  you send that to me? I have yet to receive an email

Please check your DeepBot forum messages, not your email.

Title: Re: Crashing on start up, Reinstall?
Post by: blitzballer2201 on May 30, 2015, 02:14:50 PM

Thanks for your help! Everything is working now