Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: CouchTalkWithGamerGirls on July 28, 2015, 06:13:23 AM

Title: Deepbot crashing at startup
Post by: CouchTalkWithGamerGirls on July 28, 2015, 06:13:23 AM

Hi,
I haven't used DeepBot in a while,
it's on the same computer it's always been on.
Running update.exe brings up the DeepBot Update progress bar but nothing happens...
it doesn't update.
And when attempting to run DeepBot it will always crash.
What can I do to fix this?

Thank you

Title: Re: Deepbot crashing at startup
Post by: Mitch on July 28, 2015, 07:00:52 AM

If you have a really old version of the bot the update may not work, it's always good to keep it up to data you'll need to reinstall the bot.   

All DeepBot user data is saved in the below files:
users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Simply backup these files from your computer and paste them after re-installing DeepBot.

Title: Re: Deepbot crashing at startup
Post by: TheNumbLock on July 28, 2015, 07:17:47 AM

Also try running the update.exe as admin. Right click update.exe > Run as admin.

Title: Re: Deepbot crashing at startup
Post by: CouchTalkWithGamerGirls on July 28, 2015, 01:49:59 PM

Thank you, I've backed up those 4 files.
And I also tried the run as admin on the update.exe.
I went digging and couldn't find the original install exe... I think I'm one of the first beta testers where Deep just messaged me on twitch with a zip file with all the app contents... I THINK... not sure.
What should I do?
Thank you for the support!

Title: Re: Deepbot crashing at startup
Post by: Mitch on July 28, 2015, 02:00:22 PM

I see your beta application was approved.
Ill pm you the download link.