Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: The_Nicktator_Twitch on July 31, 2015, 01:25:16 PM

Title: Windows 10 Instant Crash
Post by: The_Nicktator_Twitch on July 31, 2015, 01:25:16 PM

I tried using Administrator, and Compatibility for Win 7 and Win 8 but the bot instantly crashes. Would Uninstalling and Reinstalling help and would I lose information if I did?

Title: Re: Windows 10 Instant Crash
Post by: TheNumbLock on July 31, 2015, 01:28:33 PM

Does it output a crash log? C:\Deepbot Folder\logs\crashlog.txt

If you reinstall, just backup your data folder in deepbot.

Title: Re: Windows 10 Instant Crash
Post by: The_Nicktator_Twitch on July 31, 2015, 01:35:38 PM

I see logs for my chat but not for crashes :/

Also which files would I need to backup?

Title: Re: Windows 10 Instant Crash
Post by: Mitch on July 31, 2015, 01:40:51 PM

All DeepBot user data is saved in the below files:
users.bin
usersconfig.bin
chanmsgconfig.bin
DeepBot.s3

Simply backup these files from your computer and paste them after re-installing DeepBot.

Regards,
DeepBot Team

Title: Re: Windows 10 Instant Crash
Post by: The_Nicktator_Twitch on July 31, 2015, 01:43:37 PM

Thank You :)

Title: Re: Windows 10 Instant Crash
Post by: The_Nicktator_Twitch on July 31, 2015, 01:53:41 PM

Fresh Install, no luck, crash on start.

Title: Re: Windows 10 Instant Crash
Post by: Mitch on July 31, 2015, 01:57:54 PM

Check you the file for a crash log, make sure to look at it all.

Title: Re: Windows 10 Instant Crash
Post by: plutokiller on July 31, 2015, 09:17:54 PM

I'm having the same issue, here's my crash report as well

Title: Re: Windows 10 Instant Crash
Post by: plutokiller on July 31, 2015, 09:25:12 PM

looks like it didn't post, here it is

Title: Re: Windows 10 Instant Crash
Post by: plutokiller on July 31, 2015, 10:24:26 PM

ok ran compatibility again and it fixed for now FailFish