Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Pvtwiggles on August 04, 2015, 09:03:29 PM

Title: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 04, 2015, 09:03:29 PM

Hi guys!

I've just set up follower/donation notifications through deepbot and unfortunately the sound isn't playing for them, the weird thing is they do play about 5% of the time but the rest of the time the notification pops up with no sound at all.

Maybe I'm doing something dumb, any advice? I've just set the sound file as an MP3 file that I cut down.

Kind Regards,
PvtWiggles

Title: Re: Sound not playing on donation/follower notifications.
Post by: TheNumbLock on August 05, 2015, 04:13:52 AM

You are not getting any errorlog or crashlog, right?

Try doing paypal UTF-8 code: http://deepbot.deep.sg/forums/index.php?topic=3143.0

Title: Re: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 05, 2015, 05:55:40 AM

Hey bud,

Thanks for replying!

I've tried to set up the IPN like in the guide and checked on the PayPal support site but it seems to have changed since this guide was made.

All I can do is go into the "API Access" settings and select "Grant API Permissons" but then it asks for the "API Username"...

I dont think I'm getting any crashlogs no.

Title: Re: Sound not playing on donation/follower notifications.
Post by: TheNumbLock on August 05, 2015, 06:19:32 AM

Quote from: Pvtwiggles on August 05, 2015, 05:55:40 AM

Hey bud,

Thanks for replying!

I've tried to set up the IPN like in the guide and checked on the PayPal support site but it seems to have changed since this guide was made.

All I can do is go into the "API Access" settings and select "Grant API Permissons" but then it asks for the "API Username"...

I dont think I'm getting any crashlogs no.

No you do the UTF-8 Part. If that is already UTF-8, then you do the IPN part. And there are two ways to do it, depending on your paypal account.

Title: Re: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 05, 2015, 07:47:44 AM

Okay so I've done both the UTF and IPn thing but no change.

Even when I press "Preview" in the follower notification/donation notification it displays the CLR popup on stream but plays no sound....

Thanks,
PvtWiggles

Title: Re: Sound not playing on donation/follower notifications.
Post by: TheNumbLock on August 05, 2015, 08:21:29 AM

Then it may be the sound file itself. Make sure it is reading from the correct file path. Also it seems .wav works better.

Title: Re: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 05, 2015, 09:21:45 AM

Hey dude,

Changed them to Wav, no change, tried 10+ sound files which work in any other software, still doesnt work. I'm really stumped by this. =/

Title: Re: Sound not playing on donation/follower notifications.
Post by: TheNumbLock on August 05, 2015, 03:28:03 PM

You aren't getting any crashlogs or errorlogs?

Also, can you send me one of the files you used?

Can you take a screenshot of your donation notification settings from the config tab of deepbot?

Title: Re: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 05, 2015, 09:16:58 PM

Hey mate, just tested again this afternoon and its not fixed itself... Really bizarre, I'll test it on my stream today but hopefully it's okay now!

Thanks for the replies :)

Title: Re: Sound not playing on donation/follower notifications.
Post by: Pvtwiggles on August 08, 2015, 04:45:08 AM

Working fine now! thanks for swift response, weird how it fixed itself but anyway!