Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: El Viejo on August 06, 2015, 08:28:45 AM

Title: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 08:28:45 AM

I have not used bot for about a month, just updated and it crashes on load.  Uninstalled - Reinstalled with same result.  What can I do to fix?

Title: Re: Bot Crashes on load....
Post by: emrerocky on August 06, 2015, 08:31:08 AM

Can you please post your error log?

Title: Re: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 09:18:08 AM

Error log stops at 8/1/2015.  Nothing in error log...tried several times since then to start bot, keeps crashing.

Title: Re: Bot Crashes on load....
Post by: Mitch on August 06, 2015, 09:54:32 AM

It might be an Anti-Virus program stopping it from running.
Also try to run Update.exe as admin. (in your DeepBot files)
And no crash log?

Title: Re: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 09:56:36 AM

It now says something went wrong while connecting to twitch, please try again later.

Title: Re: Bot Crashes on load....
Post by: TheNumbLock on August 06, 2015, 09:56:44 AM

Can you post the crashlog instead?

Title: Re: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 10:09:50 AM

There is no crash log.  Loads all the way, but when I hit "Connect" it says after a long delay "something went wrong while connecting to twitch, please try again later"

Title: Re: Bot Crashes on load....
Post by: TheNumbLock on August 06, 2015, 10:15:24 AM

Quote from: ExpertsOnline on June 03, 2015, 10:06:19 PM

I believe the most likely case is that your computer may be infected with a HTTPS proxy (Fiddler Root) which is preventing a secure connection to the deepbot servers.

To test this, simply open the API website in a browser ( https://api.deepbot.tv/ ) and check the SSL certificate (http://puu.sh/gcb5a/a66e09c770.png).
If it says fiddler root or *do not trust* then your computer is infected with a HTTPS proxy which is intercepting secure web traffic.

Regards,
Experts

Title: Re: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 10:28:45 AM

when I do the https://api.deepbot.tv link all it says is "SSL 0n".  No Certificate info.

Title: Re: Bot Crashes on load....
Post by: Mitch on August 06, 2015, 10:32:09 AM

Click the lock?

Title: Re: Bot Crashes on load....
Post by: El Viejo on August 06, 2015, 10:34:59 AM

Duh, thanx.  Verified Certificate.  No Fiddler.