Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: SyrianWarlord on August 08, 2015, 12:08:38 AM

Title: Deepbot won't launch =( (Crashing non-stop)
Post by: SyrianWarlord on August 08, 2015, 12:08:38 AM

Error log here :
05 Aug 13:10:04,185 - 0.7.3.1: Error - Unable to log stream info: Unable to connect to the remote server
   at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
   at System.Net.WebClient.UploadValues(String address, NameValueCollection data)
   at DeepBot.DeepBotAPI.DeepBotStreamInfo.#t0.#Y0(Object #Thb)
05 Aug 21:37:37,498 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
05 Aug 21:37:37,526 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
05 Aug 21:38:47,500 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
05 Aug 21:38:47,503 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
05 Aug 21:39:47,260 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
05 Aug 21:39:47,263 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 17:01:12,888 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 17:01:12,924 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 17:01:46,467 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 17:01:46,469 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 17:02:57,582 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 17:02:57,585 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 17:03:34,537 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 17:03:34,540 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 17:04:09,517 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 17:04:09,521 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: NihongoNooblet on August 08, 2015, 12:22:48 AM

Hello all,

I'm experiencing this exact same problem. I've read on some other posts and attempted:

1) Run as Admin
2) Re-name backups folder
3) Stopped all other software
4) Restarting computer

The only thing that changed from last night and this morning was adding a follow command so that users could see when they followed the channel. As well as adding a timed message that includes a link.

A couple of recent examples of the crash error for me:

07 Aug 11:07:00,686 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 11:07:00,690 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()
07 Aug 11:09:50,669 - 0.7.3.1: Crashed Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
07 Aug 11:09:50,672 - 0.7.3.1: Crashed    at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at DeepBot.Main.#aXb()
   at DeepBot.Main.#IO(Object #R8, EventArgs #S8)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.PerformClick()
   at DeepBot.Main..ctor()
   at #v.#sS.#Xb()

DeepBot Devs can reach me on RaidCall to discuss at http://www.raidcall.com/go.php?sid=8237825. If this is not viable, PM me for a Skype ID.

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: NihongoNooblet on August 08, 2015, 12:48:35 AM

To add on, it appears that another user is experiencing this error on this post - http://deepbot.deep.sg/forums/index.php?topic=4313.0

Also, I previously mentioned raidcall/skype for discussion, but I'd be happy to access an IRC channel if I had the correct address.

Thanks for reviewing!

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: emrerocky on August 08, 2015, 01:21:28 AM

One of the database servers is currently down.  We have contacted the hosting company about the issue, but now all we can do is wait for them to resolve the issue.

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: rapid08 on August 08, 2015, 01:48:47 AM

are the servers still down?  :'(

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: rapid08 on August 08, 2015, 01:52:44 AM

its back for me now YAY! keep up the good work guys

Title: Re: Deepbot won't launch =( (Crashing non-stop)
Post by: NihongoNooblet on August 08, 2015, 01:57:33 AM

Still down on my end. Gotta keep playing the waiting game =)

I appreciate the update on the situation though!