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Deep Bot => Help/Support => Topic started by: Xe_live on October 04, 2015, 10:53:47 AM

Title: Data recovery
Post by: Xe_live on October 04, 2015, 10:53:47 AM

Hey Guys !

My computer put a bluescreen on me and had to reinstall windows... I lost all my database. How can I get it back ?

My username is : MLG_XE

I was VIP once a while ago

thank you

Title: Re: Data recovery
Post by: TheNumbLock on October 04, 2015, 11:02:34 AM

The cloud backups are for VIP only, and only backup when your VIP is active.

So only way to get it back is if you can recover it from your hard drive.

Title: Re: Data recovery
Post by: Xe_live on October 04, 2015, 12:22:05 PM

could I not get it back if I get vip again ?

thanks

Title: Re: Data recovery
Post by: emrerocky on October 04, 2015, 12:33:20 PM

Quote from: Xe_live on October 04, 2015, 12:22:05 PM

could I not get it back if I get vip again ?

thanks

Unfortunately you can't as it will only backup when your VIP is active.