Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: gamejunkiez on October 18, 2015, 12:52:40 AM

Title: Deepbot update issues
Post by: gamejunkiez on October 18, 2015, 12:52:40 AM

I just updated my copy of deepbot to the most recent version, but whenever I try to switch tabs now, this happens.(http://i.imgur.com/bQI4y0S.png) (http://i.imgur.com/zeOgLCH.png)

Title: Re: Deepbot update issues
Post by: TheNumbLock on October 18, 2015, 01:44:31 AM

Seems to be a bug with some users, as for fixing it, I am not sure.

- Try re-installing the bot, just backup your data folder in your deepbot folder.
- Try running as admin

Title: Re: Deepbot update issues
Post by: Bullets09 on October 18, 2015, 02:15:14 AM

@repent, any ideas how long a possible fix will be for this bug?

Title: Re: Deepbot update issues
Post by: Mitch on October 18, 2015, 06:14:28 AM

Quote from: Bullets09 on October 18, 2015, 02:15:14 AM

@repent, any ideas how long a possible fix will be for this bug?

We don't really know why its going on at the moment so we don't know.
:/

Title: Re: Deepbot update issues
Post by: ExpertsOnline on October 18, 2015, 09:34:40 AM

Please can you check your windows resolution and the font size scaling.
It should be set to normal.

Title: Re: Deepbot update issues
Post by: ExpertsOnline on October 18, 2015, 06:58:58 PM

I managed to remote in and help one of the users facing this issue. I believe it is caused by Windows DPI settings.
Currently DeepBot only runs on Windows DPI setting of 100%. Magnification to 125% or 150% is not supported.

To change your DPI settings, you can see a guide here: http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html

Regards,
Experts

Title: Re: Deepbot update issues
Post by: LORTNation on October 19, 2015, 01:42:03 AM

I have updated the DPI setting and can read it now but, the bot will not stay connected for longer than 2 min.  Any help would be appreciated

Title: Re: Deepbot update issues
Post by: emrerocky on October 19, 2015, 02:19:12 AM

What IP and port do you have set?

Title: Re: Deepbot update issues
Post by: TheNumbLock on October 19, 2015, 02:56:13 AM

Quote from: LORTNation on October 19, 2015, 01:42:03 AM

I have updated the DPI setting and can read it now but, the bot will not stay connected for longer than 2 min.  Any help would be appreciated

Try switching ports/servers on the config tab. Make sure you are running as admin as well.