Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Kijryz on January 13, 2016, 10:08:57 PM

Title: Deep Bot cant connect
Post by: Kijryz on January 13, 2016, 10:08:57 PM: Hey there,

i hope someone can help me, i tried to deactivate my Firewall + my anti Virus Programm , but it doesnt help at all...

I tried to restart my computer ... i also tried to run the programm as Admin.. and i even reinstalled this Programm i dont know what to do anymore ... if someone can help me
i´d appreiciate that.

Thanks in advance :)
Title: Re: Deep Bot cant connect
Post by: Kijryz on January 13, 2016, 10:31:56 PM: thats my Error Log in German ;)

3 Jan 15:30:36,318 - Error -Unable to login
Version : 0.8.6.0
Message : Die zugrunde liegende Verbindung wurde geschlossen: Für den geschützten SSL/TLS-Kanal konnte keine Vertrauensstellung hergestellt werden..
Stack Trace :
bei Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
bei Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
bei DeepBot.DeepBotNotification.#8gb.MoveNext()
Title: Re: Deep Bot cant connect
Post by: TheDmD on January 14, 2016, 12:25:09 AM: After payment i have exact the same error.. my bot now dont work.. cant conect.. i turn off my antivir and my fw.. no change... need help ! im live atm ... :(
Title: Re: Deep Bot cant connect
Post by: Vazio82 on January 14, 2016, 12:29:16 AM: Having the same issue. not able to log in.
Title: Re: Deep Bot cant connect
Post by: NordicSurvivor on January 14, 2016, 12:38:41 AM: i also have this problem. yesterday everething was ok.

any information about this problem ?
Title: Re: Deep Bot cant connect
Post by: Maruu on January 14, 2016, 12:45:34 AM: got this message:

(http://i.imgur.com/TYdMOpm.png)

:-\
Title: Re: Deep Bot cant connect
Post by: Loryy1990 on January 14, 2016, 12:48:09 AM: Same for me.
Title: Re: Deep Bot cant connect
Post by: arstudio on January 14, 2016, 12:50:39 AM: Hey, same for me...
Title: Re: Deep Bot cant connect
Post by: tehs4ndman on January 14, 2016, 12:52:32 AM: same issue for me, everything works fine until today, can't connect because of antivirus or firewall, which just isnt the case...
Title: Re: Deep Bot cant connect
Post by: j10adn on January 14, 2016, 12:54:49 AM: Am having this issue also. Deepbot worked fine for me yesterday but today this problem came up.
Title: Re: Deep Bot cant connect
Post by: EdtheDuck on January 14, 2016, 01:13:28 AM: I seem to be having the same issues.

As far as I can tell from the german thread, they seem to have let the SSL certificate expire for https://api.deepbot.tv/
Title: Re: Deep Bot cant connect
Post by: Loryy1990 on January 14, 2016, 01:14:00 AM: change the current date of ur OS to Yesterday / the Day before should work than.

all credits to MercurY3rd
Title: Re: Deep Bot cant connect
Post by: TheDmD on January 14, 2016, 01:15:21 AM: Quote from: Kijryz on January 13, 2016, 10:08:57 PM
Hey there,

i hope someone can help me, i tried to deactivate my Firewall + my anti Virus Programm , but it doesnt help at all...

I tried to restart my computer ... i also tried to run the programm as Admin.. and i even reinstalled this Programm i dont know what to do anymore ... if someone can help me
i´d appreiciate that.

Thanks in advance :)

I HAVE A FIX so you can use the bot today.. change your date to yesterday ore more.. it works.. the SSL certifikation date is done.. :)
Title: Re: Deep Bot cant connect
Post by: sgtrocker on January 14, 2016, 01:16:39 AM: Just started having this same problem this morning. 1-13-2016 CST USA.
Title: Re: Deep Bot cant connect
Post by: TheDmD on January 14, 2016, 01:21:23 AM: I HAVE A FIX so you can use the bot today.. change your date to yesterday ore more.. it works.. the SSL certifikation date is done.. :)
Title: Re: Deep Bot cant connect
Post by: Savoryy on January 14, 2016, 01:27:26 AM: I got the same error this morning when I started my bot for streaming :/ HELP!
Title: Re: Deep Bot cant connect
Post by: TokiTeeHD on January 14, 2016, 01:29:37 AM: Having same issue.
Title: Re: Deep Bot cant connect
Post by: RobynneLouisa on January 14, 2016, 01:43:02 AM: Me too :( No points for anyone today!!! :P
Title: Re: Deep Bot cant connect
Post by: TheNumbLock on January 14, 2016, 01:58:54 AM: It is a known issue and will be resolved ASAP.
Title: Re: Deep Bot cant connect
Post by: Kev_Lah on January 14, 2016, 02:03:58 AM: Same problem here in the UK.

Come to go online and use the bot whilst streaming after a windows update and seems that the bot wont let me connect apparently because of my firewall, So i disabled my firewall top receive still the same message.

Please can we get a fix on this issue and have a tweet or some sort of notification when this issue is resolved please.

Many Thanks
Kev_Lah
Title: Re: Deep Bot cant connect
Post by: IanChandler1990 on January 14, 2016, 02:50:34 AM: Admin here.

Change date to yesterday or more and then once you have connected change the date back to today after that dont close the bot. some things like popups wont work but everything else will.

we are working on the fix.

Ian Chandler
Title: Re: Deep Bot cant connect
Post by: Kijryz on January 14, 2016, 07:47:32 PM: Seems like the SSL is working now ... without changing the Date thank u guys :)
Title: Re: Deep Bot cant connect
Post by: Metz147 on April 09, 2016, 10:25:15 PM: ich Kann nicht mit dem deepbot in Twitch Connecten wieso???
ich kann auch kein update ziehen
und das ist sehr belasten gerade

finde da keine lösung bitte um schnellen support
Title: Re: Deep Bot cant connect
Post by: TheNumbLock on April 10, 2016, 01:40:39 AM: Quote from: Metz147 on April 09, 2016, 10:25:15 PM
ich Kann nicht mit dem deepbot in Twitch Connecten wieso???
ich kann auch kein update ziehen
und das ist sehr belasten gerade

finde da keine lösung bitte um schnellen support

You probably need to update your deepbot client.