Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: rob2e on January 14, 2016, 12:36:02 PM

Title: Changed deepbot name, now can't login
Post by: rob2e on January 14, 2016, 12:36:02 PM

Changed my deepbot name using the instructions.  Now deepbot tells me "Incorrect bot account for stream".

Image attached.

Please advise.

Title: Re: Changed deepbot name, now can't login
Post by: emrerocky on January 14, 2016, 02:39:49 PM

Our records still show your old bot name.  Are you sure you saved it when you changed it?

Title: Re: Changed deepbot name, now can't login
Post by: rob2e on January 14, 2016, 02:43:01 PM

Yes.  The screenshot I sent even shows that it's trying to log me in as DungeonBot.

Old name (current signin is rob2ebot), but I changed AND saved it to DungeonBot.

I assume I do NOT change the sign in from within Deepbot though because it still wants the twitch account name for the bot right?

Or do I need to make a new bot account for the name change on twitch?

EDITED:  AH!!!  As it turns out, you DO need to change the bot name and create a new bot account in twitch.  Of course, that makes sense.  But it's not that intuitive.  Might I suggest including that obvious step in the instructions and also warning people to secure the bot account name BEFORE they change their bot name.  I got screwed on DungeonBot, but now I am TheAlmightyDM.

Thanx!