Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Phil_1902 on February 20, 2016, 11:54:11 PM

Title: Waiting longer than 48 hours
Post by: Phil_1902 on February 20, 2016, 11:54:11 PM: Hey bit of help please.

I paid my $10 filled out the form that said it could take up to 48 hours and now it's gone past that time, who should I contact to make sure everything went through and things are getting sorted?
Title: Re: Waiting longer than 48 hours
Post by: TheNumbLock on February 21, 2016, 05:19:27 AM: Looks like applications haven't been done yet. Just hold on tight.
Title: Re: Waiting longer than 48 hours
Post by: Phil_1902 on February 21, 2016, 05:33:12 AM: Will do!
Do you know a rought eta on this?

Thank you for the reply
Title: Re: Waiting longer than 48 hours
Post by: TheNumbLock on February 21, 2016, 08:31:16 AM: Quote from: Phil_1902 on February 21, 2016, 05:33:12 AM
Will do!
Do you know a rought eta on this?

Thank you for the reply

Well a few people do applications, I personally do not do them. They usually do them twice a day, so hopefully with in 12-24 hours. I will post a reminder to make sure they go through them or catch up on them at least.
Title: Re: Waiting longer than 48 hours
Post by: Phil_1902 on February 21, 2016, 09:08:58 AM: Thank you for your help
Title: Re: Waiting longer than 48 hours
Post by: emrerocky on February 21, 2016, 02:15:59 PM: You should now have a message containing how to install DeepBot. Sorry for the wait!
Title: Re: Waiting longer than 48 hours
Post by: stoliplaysbad on February 24, 2016, 10:24:27 PM: Also been waiting for awhile, made a payment and application about 5 days, was hoping for some insight into whats going?

thanks
Title: Re: Waiting longer than 48 hours
Post by: emrerocky on February 25, 2016, 12:04:19 AM: Quote from: stoliplaysbad on February 24, 2016, 10:24:27 PM
Also been waiting for awhile, made a payment and application about 5 days, was hoping for some insight into whats going?

thanks

Your application was accepted. Have you checked your PM's?
Title: Re: Waiting longer than 48 hours
Post by: Boomynation on February 25, 2016, 03:21:03 AM: I am going through the same thing.

Boomy here, of BoomyNation. Around 3 weeks ago I applied for Deepbot and paid the 10 dollars. It's been around 3 weeks since then I have yet to hear from anyone from Deepbot on how to download and run Deepbot in my chat. I really like what I have seen from Deepbot and want to use it in my growing channel. I understand that those in charge here are busy, but this doesn't look from a customer service point of view.

Boomy
Title: Re: Waiting longer than 48 hours
Post by: TheNumbLock on February 25, 2016, 03:36:07 AM: Quote from: Boomynation on February 25, 2016, 03:21:03 AM
I am going through the same thing.

Boomy here, of BoomyNation. Around 3 weeks ago I applied for Deepbot and paid the 10 dollars. It's been around 3 weeks since then I have yet to hear from anyone from Deepbot on how to download and run Deepbot in my chat. I really like what I have seen from Deepbot and want to use it in my growing channel. I understand that those in charge here are busy, but this doesn't look from a customer service point of view.

Boomy

Your application was deleted, I do not know why. But just remake your application here: http://deepbot.deep.sg/forums/index.php?topic=124.0
Title: Re: Waiting longer than 48 hours
Post by: stoliplaysbad on February 25, 2016, 04:17:30 AM: there is nothing in my pms
Title: Re: Waiting longer than 48 hours
Post by: TheNumbLock on February 25, 2016, 04:42:29 AM: Quote from: stoliplaysbad on February 25, 2016, 04:17:30 AM
there is nothing in my pms

Pm'd
Title: Re: Waiting longer than 48 hours
Post by: stoliplaysbad on February 25, 2016, 04:44:33 AM: Thank You :)
Title: Re: Waiting longer than 48 hours
Post by: Boomynation on February 25, 2016, 01:35:56 PM: Quote from: stoliplaysbad on February 25, 2016, 04:17:30 AM
there is nothing in my pms

Ok, just re-applied =)

Thanks for letting me know.