Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: LigaMMO on July 09, 2016, 11:33:46 AM

Title: Problem with payment and vip system on my account.
Post by: LigaMMO on July 09, 2016, 11:33:46 AM

Hello guys, i started use Deepbot on May 24 and have vip until 25 Jul.

Today i wanted to extend the service for more 1 month but look like i lost 16 days and now my vip end on 9 aug (30 days, but my vip must end on 25 aug)... can you guys check it and fix it ?

Thank you.

Title: Re: Problem with payment and vip system on my account.
Post by: TheNumbLock on July 09, 2016, 12:17:56 PM

I will let the Dev know, however next time, I recommend waiting till your gold star turns bronze at the top of the program, that way you don't lose any VIP days.

Title: Re: Problem with payment and vip system on my account.
Post by: LigaMMO on July 09, 2016, 01:05:54 PM

Quote from: RepentGamingTV on July 09, 2016, 12:17:56 PM

I will let the Dev know, however next time, I recommend waiting till your gold star turns bronze at the top of the program, that way you don't lose any VIP days.

I didnt know about that and on website dont say nothing, you guys can fix it ?

And next time i'll wait to my vip end first :D

Title: Re: Problem with payment and vip system on my account.
Post by: TheNumbLock on July 09, 2016, 01:13:51 PM

Yeah, should be fixed within 48 hours.

Title: Re: Problem with payment and vip system on my account.
Post by: LigaMMO on July 12, 2016, 11:02:46 PM

Hi sir.

The problem still there, i get now 11 ago, but must be 25.

i know this its a little problem, but you guys can help me with it ?

Thank you deepbot team ;)

Title: Re: Problem with payment and vip system on my account.
Post by: ExpertsOnline on July 13, 2016, 09:00:32 AM

Your VIP has been extended.