Deep Bot - Twitch Streamer Assistant

Deep Bot => Bug Reports => Topic started by: MembTV on August 02, 2016, 08:30:23 PM

Title: Points not working on resubscriptions...
Post by: MembTV on August 02, 2016, 08:30:23 PM

Hello guys as i say in the title i got a problem from 10 days ago and its that when viewers resubscribe to my channel they do not get the points for the resub, and ofc no message... hope it can be fixed is pretty annoying :/

I leave a screenshot with my settings but it has been like this since minute 0, and it was working... http://prntscr.com/c0mxsl

Title: Re: Points not working on resubscriptions...
Post by: MembTV on August 04, 2016, 08:52:16 AM

nothing? not even answer :(

Title: Re: Points not working on resubscriptions...
Post by: TheNumbLock on August 04, 2016, 09:17:05 AM

We have done some troubleshooting, but I think the last thing to try, is deleting the userconfig.bin in your data folder. You will have to setup all your master settings, and your notification options. (Possibly a few other things)

I recommend making a backup of your data folder, just in case that doesn't work. I believe the issue is possibly a corrupt file.

Title: Re: Points not working on resubscriptions...
Post by: MembTV on August 04, 2016, 06:43:06 PM

ok i did, lets see if is working but now i can´t see the streamer chat and i can´t chat from deepbot in the tab Chat... dunno if i didn´t activate something...

Title: Re: Points not working on resubscriptions...
Post by: TheNumbLock on August 04, 2016, 08:30:43 PM

You just have to redo OAuth logins on the config tab, to fix that.

Title: Re: Points not working on resubscriptions...
Post by: MembTV on August 05, 2016, 03:14:59 AM

thanks i did again and works, now im waiting the resubs to see if they get points again, i will let u know.

Title: Re: Points not working on resubscriptions...
Post by: MembTV on August 06, 2016, 12:07:15 AM

ok i made what u say and i still not getting points in resubs.... dunno what to do now...

Title: Re: Points not working on resubscriptions...
Post by: Terrais on August 09, 2016, 03:31:03 AM

Did that last thing we try fix it up FOPT??? Curious to know! :P