Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: MaxandJester on September 09, 2016, 01:10:54 AM

Title: HELP! New to the bot, cannot login!!
Post by: MaxandJester on September 09, 2016, 01:10:54 AM

Hi there!
I've recently got the VIP licence etc, but I can't login to the bot.. I just get this message..
"Incorrect account login. You have logged into account 'maxandjestervideogames', while your licence only permits twitch account 'PixelBot'. Please login to the correct twitch bot account"

PixelBot is my choice of bot name, and all the logins are correct..
What am i doing wrong??

Thanks
Max

Title: Re: HELP! New to the bot, cannot login!!
Post by: emrerocky on September 09, 2016, 01:12:50 AM

Can you please post a picture of your config tab?

Title: Re: HELP! New to the bot, cannot login!!
Post by: MaxandJester on September 09, 2016, 01:25:28 AM

Here You Go..

Okay now the forum isn't uploading the attachment lol.....

Heres a link
https://postimg.org/image/qnmkt3lw5/

Title: Re: HELP! New to the bot, cannot login!!
Post by: TheNumbLock on September 09, 2016, 02:40:47 AM

Do you own the twitch account Pixelbot?

Title: Re: HELP! New to the bot, cannot login!!
Post by: MaxandJester on September 09, 2016, 05:09:02 AM

Well, no, when asked to name the 'bot' that's what I put in....

Title: Re: HELP! New to the bot, cannot login!!
Post by: MaxandJester on September 09, 2016, 05:17:47 AM

Wait.. Do I need to open a 2nd Twitch account to run the bot??

Title: Re: HELP! New to the bot, cannot login!!
Post by: TheNumbLock on September 09, 2016, 07:19:08 AM

Quote from: MaxandJester on September 09, 2016, 05:17:47 AM

Wait.. Do I need to open a 2nd Twitch account to run the bot??

Yes. A guide for updating your bot's name as well: http://wiki.deepbot.tv/changebotname