Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Name Changes => Topic started by: Benji_Ben on October 18, 2016, 02:14:31 AM

Title: Name Change
Post by: Benji_Ben on October 18, 2016, 02:14:31 AM

Current Stream Name: UnplayedDE
Current Bot Name: BenjiBenBot

New Stream Name: Benji_Ben
New Bot Name: BenjiBenBot

Title: Re: Name Change
Post by: ExpertsOnline on October 22, 2016, 12:09:18 PM

Hi

Your forum account email does not match the email on the licence / paypal.
Could you please send us an email at deepbot@deep.sg using the email used to make the purchase for us to validate your identity?

Thanks,
Experts

Title: Re: Name Change
Post by: ExpertsOnline on October 23, 2016, 04:11:12 AM

Permissions updated.

Title: Re: Name Change
Post by: Benji_Ben on October 27, 2016, 07:13:20 PM

Ok, thanks. You updated the permissions, but VIP state is still until 21. november 2016?!?

Title: Re: Name Change
Post by: ExpertsOnline on October 29, 2016, 10:35:57 AM

I have extended your VIP. Please cancel your subscription and only sub when your VIP is about to run out.

Title: Re: Name Change
Post by: Benji_Ben on November 02, 2016, 12:19:12 AM

Thanks a lot for your help.
So I've also paid the VIP for $10, so you have deleted it from the other account, right?
If it is so, it's okay for me. If not, can I change it to an other account of my friend?

Title: Re: Name Change
Post by: ExpertsOnline on November 03, 2016, 11:08:56 PM

Yes - It was removed from your other account.