Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: jmoe161 on October 28, 2016, 11:09:38 AM

Title: downloaded new deepbot and files did not transfer
Post by: jmoe161 on October 28, 2016, 11:09:38 AM

downloaded new deepbot. Is there any way to transfer files such as donations hours points etc.

Title: Re: downloaded new deepbot and files did not transfer
Post by: TheNumbLock on October 28, 2016, 11:54:22 AM

If you have everything in the data folder, it should move over. Just make sure you are running Deepbot as Admin. If you do not see any of the missing information after a couple of restarts, then run backupmanager.exe in your deepbot folder.

Title: Re: downloaded new deepbot and files did not transfer
Post by: jmoe161 on October 28, 2016, 02:34:30 PM

i cant find that back up thing.

Title: Re: downloaded new deepbot and files did not transfer
Post by: TheNumbLock on October 28, 2016, 03:20:01 PM

It should be in your Deepbot Folder (C:\DeepBot - Twitch Streamer Assistant) named Backupmanger or Backupmanager.exe.

(http://i.imgur.com/r2AOV5K.png)

Title: Re: downloaded new deepbot and files did not transfer
Post by: jmoe161 on October 28, 2016, 08:25:00 PM

i restored it and it said successful but it did not transfer it. Do i have to uninstall the old deepbot first and will it still be saved?

Title: Re: downloaded new deepbot and files did not transfer
Post by: TheNumbLock on October 29, 2016, 12:38:57 AM

It shouldn't matter unless you were on Update from way back like 0.5.0.0 or something. If you are VIP, you could request a VIP cloud backup by emailing ExpertsOnline at Deepbot@deep.sg.

Title: Re: downloaded new deepbot and files did not transfer
Post by: jmoe161 on October 29, 2016, 05:06:49 AM

is there way we can use team viewer and you do it for me ive tried everything.