Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: TheRoaringLion on November 29, 2016, 05:43:36 AM

Title: Possibly made double payment after one payment failed.
Post by: TheRoaringLion on November 29, 2016, 05:43:36 AM

Like the title says I perhaps have had a double payment and I could perhaps wanna know if this is so and I want to fix this.


Chao, The Roaring Lion

Title: Re: Possibly made double payment after one payment failed.
Post by: TheNumbLock on November 29, 2016, 07:04:07 AM

So it looks like one of the payments is pending and one went through. If you can't cancel the payment that is pending, then I can contact the dev to refund you. However, the Dev is on a business trip till December 2nd, 2016 and he has limited access to Deepbot things.


Image of your payments:
(http://i.imgur.com/EmK1BxX.png)

Title: Re: Possibly made double payment after one payment failed.
Post by: TheRoaringLion on November 29, 2016, 09:49:47 AM

one a automated payment was meant to be a one time payment because if paypal issues but apparantly it was the wrong one and this happend.

Title: Re: Possibly made double payment after one payment failed.
Post by: TheNumbLock on November 29, 2016, 10:16:40 AM

Will inform the dev to refund you $5.

Just note that he is on a Business Trip and should be back on 2nd of December.