Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: jdmckinney78 on January 23, 2017, 08:58:05 AM

Title: Anti-virus/firewall error blocking login
Post by: jdmckinney78 on January 23, 2017, 08:58:05 AM

anyone else getting this login when they attempt to login?

An error occurred when trying to loin to DeepBot servers.  Please ensure your connection is not being blocked by an anti-virus software or firewalls.

I definitely dont have a firewall up and my anti-virus software isnt blocking anything.  Also made sure i am on the latest update 0.9.12.3.

Title: Re: Anti-virus/firewall error blocking login
Post by: TheNumbLock on January 23, 2017, 09:17:27 AM

Usually means there is some sort of connection issue.

Running as admin?

Run DBupdater.exe in your Deepbot folder. From what I see, you are still on an old update.

If your updater is crashing, please replace the one in the DeepBot directory with this one : http://deepbot.tv/download/DBUpdater.exe and run it to update to the latest version.

Title: Re: Anti-virus/firewall error blocking login
Post by: jdmckinney78 on January 23, 2017, 01:17:45 PM

tried both, (Run as admin and updater) still getting same error. And updater is telling me i am on the latest version.

Title: Re: Anti-virus/firewall error blocking login
Post by: jdmckinney78 on January 23, 2017, 01:49:35 PM

nevermind..found the issue...for some reason, even though i was running the updater, it wasnt actually updating the software.  Had to uninstall and reinstall.

Title: Re: Anti-virus/firewall error blocking login
Post by: keith knight on December 01, 2018, 01:24:54 AM

Running the Update for Deepbot fixed all my issues trying to connect