Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Carnix on January 24, 2017, 09:52:39 AM

Title: Keep Disconnecting
Post by: Carnix on January 24, 2017, 09:52:39 AM

Hi, new to Deep Bot.  I seem to keep getting disconnected every 30 seconds or so.  After looking online it says the fix is to connect to port 443.  However i only have the options to connect to 80 and 6667.  My current version is 9.12.3.

Title: Re: Keep Disconnecting
Post by: emrerocky on January 24, 2017, 10:01:49 AM

Make sure you are running DeepBot as admin and have disabled any firewalls or antivirus you have that may block it.

Title: Re: Keep Disconnecting
Post by: TheNumbLock on January 24, 2017, 10:40:39 AM

Also redo OAuth logins.

Title: Re: Keep Disconnecting
Post by: Carnix on January 24, 2017, 10:54:46 AM

About that.  I apparently have messed that up too.  I had to change the name of my bot and so when I go to re-auth as the new bot name it tells me I put in the incorrect information.  So then I try and use my old login and that also gives me an error message.

Title: Re: Keep Disconnecting
Post by: TheNumbLock on January 24, 2017, 11:03:38 AM

Did you restart Deepbot after doing the name change?

Title: Re: Keep Disconnecting
Post by: Carnix on January 24, 2017, 11:04:14 AM

Yes, like 6 times now.

Title: Re: Keep Disconnecting
Post by: Carnix on January 24, 2017, 11:16:09 AM

Could the problem be that someone else has the same bot name as I do?

Title: Re: Keep Disconnecting
Post by: emrerocky on January 24, 2017, 11:32:23 AM

Yes, you must own (have username and password) the account that you use, and then login to it by clicking the blue link on the config tab.

Title: Re: Keep Disconnecting
Post by: Carnix on January 24, 2017, 11:47:21 AM

The issue seems to be resolved now.  Thanks for the help!