Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Nomanis on May 10, 2014, 06:55:34 AM

Title: Deepbot crashing
Post by: Nomanis on May 10, 2014, 06:55:34 AM

I downloaded your most recent update for Deepbot, now Deepbot won't open, and crashes every time I try to open it.

Was there something in the update that would cause this, and if I uninstall and reinstall, will all of the viewers still have their points?

Thanks

Title: Re: Deepbot crashing
Post by: ExpertsOnline on May 10, 2014, 11:39:26 AM

Can you please attach the error log so that I can take a look and advise what is causing the crash?
The points database is stored in the ".bin" files. You can backup these files between re-installs to prevent data loss.

Title: Re: Deepbot crashing
Post by: Nomanis on May 10, 2014, 04:44:36 PM

"09 May 23:42:13,337 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
09 May 23:42:39,744 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
09 May 23:42:39,754 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
09 May 23:43:14,222 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
09 May 23:43:14,230 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
09 May 23:46:39,367 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
09 May 23:46:39,464 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
09 May 23:53:07,650 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
09 May 23:53:07,681 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
09 May 23:56:53,711 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
09 May 23:56:53,729 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
10 May 09:42:55,988 - 0.4.2.0: Crashed Could not load file or assembly 'CefSharp.dll' or one of its dependencies. The specified module could not be found.
10 May 09:42:56,005 - 0.4.2.0: Crashed    at DeepBot.Music.panelMusic..ctor()
   at DeepBot.Main.InitializeComponent()
   at DeepBot.Main..ctor()
   at DeepBot.Program.Main()
"

Title: Re: Deepbot crashing
Post by: Nomanis on May 10, 2014, 04:46:23 PM

Which files exactly do I need to back up? There are several .bin files

Thanks

Title: Re: Deepbot crashing
Post by: ExpertsOnline on May 10, 2014, 05:00:06 PM

You most likely are missing a Microsoft module - You will need to install VC++ 2012 Redistribuable (x86) from Microsoft ( http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/vcredist_x86.exe )

Alternatively, reinstalling DeepBot will automatically install this as well.

As for backup, there are 3 important files:
users.bin
usersconfig.bin
chanmsgconfig.bin

Title: Re: Deepbot crashing
Post by: Nomanis on May 10, 2014, 05:21:47 PM

Looks like that fixed it thanks  8)