Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Name Changes => Topic started by: mattstadon86 on February 25, 2017, 08:58:48 AM

Title: Stream name change
Post by: mattstadon86 on February 25, 2017, 08:58:48 AM

stream name: mattstadon86
new stream name: xripthedream

old bot: mattstabot
new bot: ripthebot

Title: Re: Stream name change
Post by: ExpertsOnline on February 25, 2017, 10:03:53 AM

Permissions updated.

You will need to cancel your subscription on PayPal and resub under your new stream for your future payments to be automatically credited to for VIP on new account.

Regards,
Experts

Title: Re: Stream name change
Post by: mattstadon86 on February 25, 2017, 10:24:24 AM

you guys made my stream name ripthebot it was suppose to be xripthedrem it wont let me log in

Title: Re: Stream name change
Post by: ExpertsOnline on February 25, 2017, 10:54:18 AM

Your licence is correctly set for the stream 'xripthedream' with the bot account 'ripthebot'.
Can you show us a screenshot of the error you are getting?

Title: Re: Stream name change
Post by: mattstadon86 on February 25, 2017, 11:26:59 AM

here

Title: Re: Stream name change
Post by: mattstadon86 on February 25, 2017, 11:31:46 AM

image

Title: Re: Stream name change
Post by: ExpertsOnline on February 25, 2017, 11:39:12 AM

I think the issue is that the new bot account you requested i.e. 'https://www.twitch.tv/ripthebot' is not something you own.
You need to own the bot account attached to your licence. Simply create another twitch account, then update your licence. A guide to updating the bot account can be found here: http://wiki.deepbot.tv/changebotname

Title: Re: Stream name change
Post by: mattstadon86 on February 25, 2017, 11:48:02 AM

I have to restart my twitch?