Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: silviosantossafadao on April 02, 2017, 10:33:49 PM

Title: I renewed the subscription for another month but I do not update my acount
Post by: silviosantossafadao on April 02, 2017, 10:33:49 PM

I renewed the VIP on the 31 MARCH 2017 08:52:27 PDT
And in my register do not update can check what you hear?

Title: Re: I renewed the subscription for another month but I do not update my acount
Post by: TheNumbLock on April 02, 2017, 11:51:22 PM

What name did you put in the payment?

Because this is all I see:

(http://i.imgur.com/Vxhc0NP.png)

Title: Re: I renewed the subscription for another month but I do not update my acount
Post by: silviosantossafadao on April 05, 2017, 08:46:52 PM

That's the name that you put on the photo


 Paypal 31 MAR 2017 08:52:27 PDT
Transaction ID: 5HJ65305T8515870N
 You have submitted a recurring payment
 Hello, Thiago Augusto Ferreira
You have submitted a recurring payment to DeepBot. See details:

Value Submitted By: R $ 16,57
Value sent to: $ 5.00 USD
Exchange rate: 1 BRL = 0.301850 USD
To: DeepBot
By: VIP Subscription
Customer Service Site: http://deepbot.tv
Recurring Payment Information

Recurring Payment Identifier: I-M02200H8DRD9
Value of each plot: $ 5.00 USD
Frequency of payment: Monthly
First payment date: MAR 30 MAR 2017
Payment Method: MasterCard Credit Card XXXX-XXXX-XXXX-7752
Next Payment Data

Due date of next invoice: APR 30, 2017

Title: Re: I renewed the subscription for another month but I do not update my acount
Post by: TheNumbLock on April 06, 2017, 05:53:21 AM

What name did you put in for the stream name when filling out the form?

Example:

(http://i.imgur.com/sp90hC0.png)

Title: Re: I renewed the subscription for another month but I do not update my acount
Post by: silviosantossafadao on April 07, 2017, 03:03:28 AM

I do not remember, I think it was silviosantossafadao but I sent the print to the voices of the payment that was done with day hour until seconds. Can not update my subscription with this?

Title: Re: I renewed the subscription for another month but I do not update my acount
Post by: ExpertsOnline on April 08, 2017, 01:22:13 PM

This should be fixed now.