Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: TorwaK on June 07, 2017, 07:21:02 PM

Title: Twitch sub desync issue
Post by: TorwaK on June 07, 2017, 07:21:02 PM

Hi guys,

After Twitch changed / updated their subscription system Deepbot started having issues. It can't register points for new subs or move them to ViP automatically etc. How soon we should expect the fix?

Many thanks!

Title: Re: Twitch sub desync issue
Post by: TheNumbLock on June 07, 2017, 09:26:34 PM

Alpha/Dev update has the fix. Had quite a few partners update to it and said the system is working for them now.

Title: Re: Twitch sub desync issue
Post by: TorwaK on June 07, 2017, 09:56:24 PM

I got a sub last night who didn't receive gifts points and didn't become ViP-Gold automatically. Moreover Subscriber Goal Tracker doesn't work either. I have to add subs to counter manually which means I had to do everything manually.

How soon should we expect a new release / update etc?

Title: Re: Twitch sub desync issue
Post by: TheNumbLock on June 07, 2017, 10:14:02 PM

Well the Alpha/Dev update has the fix. Update to it if you want the fix. Otherwise, maybe a week till it is pushed to everyone (depends on the dev's schedule. Usually on weekends he has the most time to work on the bot).

http://wiki.deepbot.tv/update_to_alpha

Title: Re: Twitch sub desync issue
Post by: TorwaK on June 08, 2017, 01:10:57 AM

Thanks TheNumbLock!