Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Jrum on July 07, 2017, 10:52:24 PM

Title: Gamewisp Subs Integration
Post by: Jrum on July 07, 2017, 10:52:24 PM
Hi there, I have been using Deepbot and Gamewisp for a year now with only a few issues here and there.

However one of my top tier subs is not showing up as being subbed, it says   ".SystemEdit: VIP Gold expired on 08-Jul-16" under their user name in the database.

Gamewisp confirmed he is subscribed on their end. So they wanted me to reach out to you guys next.

I reset my integration, re-logged in and updated my Deepbot and did everything I can think of to no avail.

Please help.
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 08, 2017, 09:40:21 AM
Bump
Title: Re: Gamewisp Subs Integration
Post by: emrerocky on July 08, 2017, 02:13:35 PM
Could you post a picture of your Gamewisp Sub Actions for that tier so I can further troubleshoot the issue?
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 08, 2017, 02:54:23 PM
Could you post a picture of your Gamewisp Sub Actions for that tier so I can further troubleshoot the issue?

Attached, thanks for the reply.
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 08, 2017, 02:55:34 PM
sry.
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 08, 2017, 02:56:09 PM
Pictures aren't showing up for some reason.
Title: Re: Gamewisp Subs Integration
Post by: TheNumbLock on July 08, 2017, 09:47:07 PM
Did the viewer change their username perhaps?
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 09, 2017, 01:13:45 AM
Did the viewer change their username perhaps?

No sir, they have been the same user for the entire time. Did the pictures show up?
Title: Re: Gamewisp Subs Integration
Post by: Jrum on July 11, 2017, 05:34:00 AM
Bump. Please help.
Title: Re: Gamewisp Subs Integration
Post by: TheNumbLock on July 13, 2017, 04:10:32 AM
Probably wait till he subs again. Gamewisp API goes down at least a few times a week it seems, so more or less it may have caused the issue.