Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: JugoBetrugoTV on July 14, 2017, 07:33:26 PM

Title: VIP not received after payment
Post by: JugoBetrugoTV on July 14, 2017, 07:33:26 PM

hello,

i paid yesterday for 1month VIP - still didnt received it.
Could you guys fix that?^^
cheers

Title: Re: VIP not received after payment
Post by: marzuco on July 14, 2017, 10:46:43 PM

same thing happened to me. no answer yet

http://deepbot.deep.sg/forums/index.php?topic=8888.0

Title: Re: VIP not received after payment
Post by: TheNumbLock on July 14, 2017, 11:11:29 PM

Can you guys Private Message me your stream names and paypal emails used to pay? I will contact the Dev with the information so he can get your accounts setup.

The issue you guys aren't receiving VIP, is because the API is slow and isn't catching the payments with the usernames input the username box when making the payment. So the dev will need to give you guys VIP manually till the issue gets resolved.

Title: Re: VIP not received after payment
Post by: Jrum on July 15, 2017, 11:24:36 AM

Quote from: TheNumbLock on July 14, 2017, 11:11:29 PM

Can you guys Private Message me your stream names and paypal emails used to pay? I will contact the Dev with the information so he can get your accounts setup.

The issue you guys aren't receiving VIP, is because the API is slow and isn't catching the payments with the usernames input the username box when making the payment. So the dev will need to give you guys VIP manually till the issue gets resolved.

Just messaged you, having the same issue now.

Title: Re: VIP not received after payment
Post by: Dante557 on July 17, 2017, 02:32:50 AM

If this still isn't fixed for you please use the following form to get it recorded in a spreadsheet for Experts to look through.

https://goo.gl/forms/mjCK9XSKDQ3XiALi1 (https://goo.gl/forms/mjCK9XSKDQ3XiALi1)

Thanks,
Dante557