Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Don_Karamba on July 26, 2017, 05:07:01 AM

Title: No Points added for follows/subs
Post by: Don_Karamba on July 26, 2017, 05:07:01 AM

Hi there!

A while ago the point adding mechanic stopped working for subs and follows.

I have absolutely no clue why. Everything else with points works well (song requests, earning for watching and so on).
I am connected with streamlabs. So I concider that the problem lies maybe somwhere in this connection, but I don't know how to fix it.

Help please :)

Title: Re: No Points added for follows/subs
Post by: TheNumbLock on July 26, 2017, 06:52:12 AM

Follows should work. As for subs, if partnered, try the latest alpha update. If an affiliate, then you may have to wait for it. If gamewisp, could try redoing gamewisp connection.

Title: Re: No Points added for follows/subs
Post by: Don_Karamba on August 10, 2017, 04:01:30 AM

Hi there!

I still have issues with the points for follows and subs. The follow, sub and resub is noticed by deepbot but still no points added.

Really don't know what to do. :(

Best regards

Title: Re: No Points added for follows/subs
Post by: TheNumbLock on August 10, 2017, 04:15:36 AM

Can you screenshot your notification settings for follows and subs?

Title: Re: No Points added for follows/subs
Post by: Don_Karamba on August 14, 2017, 05:30:15 AM

now it seems working. guess I did a misstake at installing the update.

thank you for your help and sorry for the circumstances :)