Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: TeamLeL on September 25, 2017, 01:39:19 AM

Title: You can't request songs currently.
Post by: TeamLeL on September 25, 2017, 01:39:19 AM
Hello Deepbot users,

Even though my viewers have enough points in order to request song, they keep receiving this answes; Sorry @user, you can't requests songs currently.

I dig down all the master settings by hoping to find a solution there but not so far.



Please, help me out here
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Title: Re: You can't request songs currently.
Post by: emrerocky on September 25, 2017, 02:44:38 AM
Make sure you have the Max Songs set above 0.
Title: Re: You can't request songs currently.
Post by: TeamLeL on September 25, 2017, 05:40:24 PM
It is already set to "9999"
Title: Re: You can't request songs currently.
Post by: TheNumbLock on September 25, 2017, 10:02:36 PM
Are the users/videos on the blacklist? Are the videos equal to or less than the time set in the master settings for max length of songs? Are user's points below 2 billion?
Title: Re: You can't request songs currently.
Post by: TeamLeL on September 25, 2017, 10:07:51 PM
Quote from: TheNumbLock on September 25, 2017, 10:02:36 PM
Are the users/videos on the blacklist? Are the videos equal to or less than the time set in the master settings for max length of songs? Are user's points below 2 billion?

Are the users/videos on the blacklist? No
Are the videos equal to or less than the time set in the master settings for max length of songs? Yes, they are way shorter
Are user's points below 2 billion? Yes, they are way below 2 billion
Title: Re: You can't request songs currently.
Post by: TheNumbLock on September 26, 2017, 01:57:14 AM
Quote from: TeamLeL on September 25, 2017, 10:07:51 PM
Quote from: TheNumbLock on September 25, 2017, 10:02:36 PM
Are the users/videos on the blacklist? Are the videos equal to or less than the time set in the master settings for max length of songs? Are user's points below 2 billion?

Are the users/videos on the blacklist? No
Are the videos equal to or less than the time set in the master settings for max length of songs? Yes, they are way shorter
Are user's points below 2 billion? Yes, they are way below 2 billion

Hmm. Mind screenshotting the music tab?
Title: Re: You can't request songs currently.
Post by: TeamLeL on September 26, 2017, 02:12:35 AM
Quote from: TheNumbLock on September 26, 2017, 01:57:14 AM
Quote from: TeamLeL on September 25, 2017, 10:07:51 PM
Quote from: TheNumbLock on September 25, 2017, 10:02:36 PM
Are the users/videos on the blacklist? Are the videos equal to or less than the time set in the master settings for max length of songs? Are user's points below 2 billion?

Are the users/videos on the blacklist? No
Are the videos equal to or less than the time set in the master settings for max length of songs? Yes, they are way shorter
Are user's points below 2 billion? Yes, they are way below 2 billion

Hmm. Mind screenshotting the music tab?


here you go
http://prntscr.com/gpkw9y
Title: Re: You can't request songs currently.
Post by: TheNumbLock on September 26, 2017, 02:31:05 AM
Can you copy the command here for song request? D: