Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: n8x_gaming on October 10, 2017, 06:37:30 AM

Title: Payed, but I can't download the Software!
Post by: n8x_gaming on October 10, 2017, 06:37:30 AM

Hi i already payed 10$ for the DeepBot. My Streamername is n8x_gaming and my Bot n8xBot..

I've posted 2 screens in another Topic: http://deepbot.tv/forums/index.php?topic=9228.0 (http://deepbot.tv/forums/index.php?topic=9228.0)

Title: Re: Payed, but I can't download the Software!
Post by: TheNumbLock on October 10, 2017, 08:53:06 PM

Already gave a link to the dev to take a look. Hang tight.

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 10, 2017, 09:27:05 PM

ok thx

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 11, 2017, 07:00:11 PM

A friend bought this Software too today and it works instantly.. whats wrong with my payment?

I was logged in and i've choosed "Sign up", payed it and it doesn't work :(


What the dev says?

Title: Re: Payed, but I can't download the Software!
Post by: TheNumbLock on October 11, 2017, 09:31:06 PM

Did you pay via e-check/bank account? IF yes, that would probably be why. It takes like 7 days or so for e-checks/bank payments to be processed.

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 12, 2017, 12:48:06 AM

i paid via Paypal and they instantly transfer the money, Paypal debitted it today from my bank account. (my friend has used paypal too, same process)

(https://s2.imagebanana.com/file/171010/INRFYeEn.jpg)

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 13, 2017, 01:42:22 AM

U need a Bank Account Statement to believe that i've paid? I've uploaded a screenshot with my Twitch-ID that I've paid via Paypal!

Why u cant give me access?

Title: Re: Payed, but I can't download the Software!
Post by: TheNumbLock on October 13, 2017, 03:41:06 AM

I am not the dev. I don't have access to go verify in paypal and add you manually to the database. I notified the dev of this thread.

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 17, 2017, 03:17:11 AM

Push  :(

Title: Re: Payed, but I can't download the Software!
Post by: ExpertsOnline on October 17, 2017, 08:43:51 AM

This should now be done. The Payment took a few days to process, as such it was not in our systems.

Title: Re: Payed, but I can't download the Software!
Post by: n8x_gaming on October 17, 2017, 12:40:01 PM

Thank You!  ;D