Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: PerkPerky on October 15, 2017, 12:02:17 PM

Title: Paid for VIP however Deepbot doesnt have VIP
Post by: PerkPerky on October 15, 2017, 12:02:17 PM

I had VIP recurring payments, I changed my twitch name, and today the payment came out for VIP however the VIP doesnt show on deepbot

I have paypal transaction ID if you private message me I can show you

My stream name is twitch.tv/perkperky

Title: Re: Paid for VIP however Deepbot doesnt have VIP
Post by: TheNumbLock on October 16, 2017, 05:06:59 AM

Yeah, you would need to cancel the sub under your old name and sub under your new name: http://wiki.deepbot.tv/cancel_vip
Will let the dev know, so he can fix this month's VIP.