Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: ladman on October 26, 2017, 08:31:47 AM

Title: Oauth password for my bot not working
Post by: ladman on October 26, 2017, 08:31:47 AM
I have tried to fire up DeepBot several times and it keeps telling me

Login Failed

An error occurred when trying to validate your OAuth with Twitch

I am logged into my Twitch bot account and everything is fine. Not sure why its not working.
Title: Re: Oauth password for my bot not working
Post by: TheNumbLock on October 26, 2017, 08:06:25 PM
Made sure a firewall or ant-virus isn't blocking deepbot?
Are you entering your stream twitch login under Config Tab > Streamer Login > Oauth Password?
Are you entering your bot's twitch login under Config Tab > Bot Login > OAuth Password?
Did you make sure both your stream and the bot aren't banned on twitch?
If you got a name change, post a name change request.
Title: Re: Oauth password for my bot not working
Post by: ladman on October 27, 2017, 09:20:50 AM
I used the main screen that deepbot loads with to input all my info. both accounts are in good standing and not band i logged into them to be sure.

i put my Bot Twitch Name in and used the OAuth Password for it and its not working. I have been using DeepBot for a few years now, and this is the first time it has happened.

my Twitch bot name is legionbot
Title: Re: Oauth password for my bot not working
Post by: TheNumbLock on October 27, 2017, 07:38:58 PM
Log into both accounts > Go to settings > Connections > Remove deepbot connections. Then try again (restart/close deepbot when doing this).
Title: Re: Oauth password for my bot not working
Post by: ladman on October 27, 2017, 08:16:29 PM
Ok,

i have went to each Twitch account and removed the connection. I then went into DeepBot and re-input the OAuth Password for both me and my bot. I then closed DeepBot and restarted it, i am still getting the error. I use Norton 360 and Deepbot is authorized.
Title: Re: Oauth password for my bot not working
Post by: ladman on October 30, 2017, 09:26:24 PM
I am still having this issue. The only thing I can think of doing is trying to change the bot account I use to a new one. Both my main account and bot account are not banned and are in good standing, I have also revoked the access several times to both and it still keeps on happening. To have a new bot account, how do i request to have the bot name changed? i know i can change the bot name in my profile?

Image of error message:

https://imgur.com/a/qArgp
Title: Re: Oauth password for my bot not working
Post by: TheNumbLock on October 31, 2017, 03:48:38 AM
Hmm. http://wiki.deepbot.tv/changebotname