Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Name Changes => Topic started by: markitos32 on December 11, 2017, 09:19:21 AM

Title: Name Change
Post by: markitos32 on December 11, 2017, 09:19:21 AM

Hi I have a problem I change my user name two times my first name on twitch was xMarkitos32x then I change it for xxM32xx and now I change it for M32TV, and I can´t log in the deepbot, the first time that i change my user name on twich my user lost all their hours watcher, points, etc, now it´s gonna be the same? there is any change to recover all the data base of my viewers?

Title: Re: Name Change
Post by: TheNumbLock on December 11, 2017, 11:30:32 AM

You shouldn't lose anything. If you have VIP, you can request a cloud backup of your data. Just email the dev at: deepbot@deep.sg

Permissions Updated.

If you need to update your bot's name here is the guide: http://wiki.deepbot.tv/changebotname

If you have a subscription setup, you will need to cancel your subscription on PayPal and resub under your new stream for your future payments to be automatically credited to for VIP on new account.
Guide on how to cancel an existing subscription: http://wiki.deepbot.tv/cancel_vip

Thanks,
TheNumbLock