Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Dvotee on June 10, 2014, 07:28:56 PM

Title: Coins reset
Post by: Dvotee on June 10, 2014, 07:28:56 PM

Hi there,

My viewers last night noticed that the currency they had earned was a lot lower and upon further investigation everyones has reset to 0 (apart from this in stream who were earning currency)

I've not touched anything so any ideas as to why this has happened?

Thanks

Title: Re: Coins reset
Post by: ExpertsOnline on June 10, 2014, 11:13:54 PM

Could you attach the errorlog.txt file in the logs folder?

Also backups should be available for you to restore, if you want.

• Go to where you have installed Deepbot (Typically C:\DeepBot - Twitch Streamer Assistant)
• Navigate to the backups folder
• There is a readme file explaining what the different folders in there contain, but typically you want to either be looking in folder 1 (1 hr backups) or folder 2 (3 hr backups), depending on when you started experiencing these problems
• Copy the "users" file that is before the time that you edited your username in the database. This file will have numbers after it.
• Go back to the main folder and delete the "users" file
• Paste the users file you copied from the backups folder and then rename it so it just reads "users"

Title: Re: Coins reset
Post by: Dvotee on June 11, 2014, 03:55:08 AM

OK thanks I'll check all that out