Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: Snes_Nerd on October 22, 2013, 08:36:40 AM

Title: Deepbot keeps crashing.
Post by: Snes_Nerd on October 22, 2013, 08:36:40 AM

Here is my error report.
Not too sure if Deepbot has anything to do with my OBS crashing alot as well.
Thefreeviper is all so having problems with his deepbot crashing and his OBS as well.

Code: [Select]

20 Oct 14:17:42,721 - Crashed Input string was not in a correct format.
20 Oct 14:17:42,752 - Crashed    at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)
   at DeepBot.UserDBEditor.btnSave_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at PulseButton.PulseButton.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
20 Oct 14:17:51,533 - Crashed Input string was not in a correct format.
20 Oct 14:17:51,534 - Crashed    at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)
   at DeepBot.UserDBEditor.btnSave_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at PulseButton.PulseButton.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
21 Oct 20:23:07,172 - Crashed A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.16.71.171:443
21 Oct 20:23:07,276 - Crashed    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
21 Oct 20:32:11,856 - Crashed A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.16.71.171:443
21 Oct 20:32:11,856 - Crashed    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)


Title: Re: Deepbot keeps crashing.
Post by: ExpertsOnline on October 22, 2013, 08:47:15 AM

Can you confirm what you are doing when the crash happens?
We're you trying to edit a user? If so, can you paste exactly what it displays in the user points Field?

Thanks,
Experts

Title: Re: Deepbot keeps crashing.
Post by: Snes_Nerd on October 22, 2013, 08:58:28 AM

I was just letting it sit there offline.
When I'm online OBS crashes alot. I dont know if that has anything to do with Deepbot.

Title: Re: Deepbot keeps crashing.
Post by: thefreeviper on October 22, 2013, 08:58:36 AM

hey man.. im having the same EXACT issue.... im doing nothing at all just in game.. no raffles nothing.. and it crashes.. when it does this though it messes with my OBS and OBS cant do anything.. like its still running but i cant change any settings.

Title: Re: Deepbot keeps crashing.
Post by: ExpertsOnline on October 22, 2013, 11:01:42 AM

Viper... Can you post the error log as well?

Title: Re: Deepbot keeps crashing.
Post by: thefreeviper on October 22, 2013, 11:14:49 AM

Code: [Select]

20 Oct 22:17:04,493 - Crashed The remote name could not be resolved: 'api.twitch.tv'
20 Oct 22:17:04,690 - Crashed    at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   at System.Net.WebClient.DownloadString(Uri address)
   at System.Net.WebClient.DownloadString(String address)
   at DeepBot.TwitchOnlineCheck.getOnline_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
20 Oct 22:21:07,409 - Crashed The remote name could not be resolved: 'api.twitch.tv'
20 Oct 22:21:07,409 - Crashed    at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   at System.Net.WebClient.DownloadString(Uri address)
   at System.Net.WebClient.DownloadString(String address)
   at DeepBot.TwitchOnlineCheck.getOnline_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
21 Oct 20:30:17,003 - Crashed A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.16.71.171:443
21 Oct 20:30:17,070 - Crashed    at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)

Title: Re: Deepbot keeps crashing.
Post by: ExpertsOnline on October 23, 2013, 01:02:10 AM

Thanks for the error logs.

The reason DeepBot was crashing is because the bot was unable to connect to twitch data servers (most likely an issue on your ISP end)
I have released an update that should help with this and if the connection to twitch fails, it will simply log it and carry on.

As for OBS - the issue is most likely the same (connection to twitch dropping) and hence the crash. Although the cause is the same, DeepBot is not causing the OBS crash.

If you continue to see this issue, please check with your ISP and tell them that packets to api.twitch.tv are failing

Regards,
Experts

Title: Re: Deepbot keeps crashing.
Post by: thefreeviper on October 23, 2013, 02:23:38 AM

ok sounds good man.... thanks for the update.

Title: Re: Deepbot keeps crashing.
Post by: Snes_Nerd on October 23, 2013, 07:46:28 AM

Awesome, all ways quick with an update. Keep up the good work!
Thanks for the info.

Title: Re: Deepbot keeps crashing.
Post by: M11173 on October 04, 2015, 03:34:15 PM

hi i just downloaded deepbot and it won't let me start it up it says it is not compatible with my pc    and i'm running windows 7 if your wondering

Title: Re: Deepbot keeps crashing.
Post by: TheNumbLock on October 05, 2015, 12:00:44 AM

Try doing this:

Right click deepbot icon > Properties > Security Tab

Make sure all users have full control:

(http://puu.sh/klAk7/7894737023.png)

Try setting up compatibility as well:

(http://puu.sh/klApp/fa332a102d.png)

Title: Re: Deepbot keeps crashing.
Post by: gam3k3y on October 26, 2015, 04:58:47 AM

I have a similar issue still when Initiating loading sequence it crashes when moving to loading user config I have no clue what to do. Note* I followed all steps in this to try and remedy the problem and still same crash.

Title: Re: Deepbot keeps crashing.
Post by: Sir_Assassin1 on November 05, 2015, 11:34:43 AM

Hello

I just bought Deepbot, downloaded and installed it, but somehow after I installed it (tried several times reinstalling it/even in different folders) when I try to run it (even as a administrator) it is always crashing.
Could you tell me what I did wrong or need to change?

My Computer is running on Windows 7.

Thanks in advance.