Deep Bot - Twitch Streamer Assistant

Deep Bot => Bug Reports => Topic started by: blingATL on June 12, 2014, 05:12:20 PM

Title: User Database Corrupt
Post by: blingATL on June 12, 2014, 05:12:20 PM

I got an error message/crash when I started deepbot. It said the user database is corrupt and something about a backup.

I had like 2950 users before and now it shows like 90 users. They have all reset to 1 point as well.  :o

Is there any way to retrieve my old database from a day or two ago, before this crash? I have attached the error log I could find.

I'm not exactly sure how to do the backup process, any help is greatly appreciated thanks.

Title: Re: User Database Corrupt
Post by: Dante557 on June 13, 2014, 07:23:29 AM

This is unfortunately a common problem currently. Luckily though the restore process is easy enough to follow. Steps are below.

• Go to where you have installed Deepbot (Typically C:\DeepBot - Twitch Streamer Assistant)
• Navigate to the backups folder
• There is a readme file explaining what the different folders in there contain, but typically you want to either be looking in folder 1 (1 hr backups) or folder 2 (3 hr backups), depending on when you started experiencing these problems
• Copy the "users" file that is before the database corrupted. This file will have numbers after it
• Go back to the main folder and delete the "users" file
• Paste the users file you copied from the backups folder and then rename it so it just reads "users"

Title: Re: User Database Corrupt
Post by: blingATL on June 13, 2014, 09:56:09 AM

Many thanks Dante, just got a backup to work.

This process is good to know.   :)