Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Name Changes => Topic started by: ksbk2009 on April 02, 2018, 04:20:48 AM

Title: Name Change
Post by: ksbk2009 on April 02, 2018, 04:20:48 AM

Current Stream Name: ksbk2009
Current Bot name: ksbot1

New Stream Name: TheLordks
New Bot Name: ksbot1

Title: Re: Name Change
Post by: TheNumbLock on April 03, 2018, 03:53:00 AM

Permissions Updated.

If you need to update your bot's name here is the guide: http://wiki.deepbot.tv/changebotname

If you have a subscription setup, you will need to cancel your subscription on PayPal and RESUB under your new stream for your future payments to be credited to VIP on new account.
How to cancel an existing subscription: http://wiki.deepbot.tv/cancel_vip

Thanks,
TheNumbLock

Title: Re: Name Change
Post by: ksbk2009 on April 05, 2018, 12:16:47 PM

I do not have a monthly payment set up I just need my new stream name to work. When i try to log in and authorize my twitch account nothing happens its pretty much freezes the program on the login page

Title: Re: Name Change
Post by: TheNumbLock on April 06, 2018, 02:01:25 AM

Under Config Tab > Bot Login, did you change the stream name to your new name?
Under Config Tab > Streamer Login > Oauth password, are you logging into twitch under your new name? You may have to hit "Not You?" if already logged in.
Running deepbot as admin?
Maybe redo the OAuth login for the bot login area too?

Title: Re: Name Change
Post by: ksbk2009 on April 06, 2018, 02:38:17 AM

https://imgur.com/a/RQJWk

it just leaves me stuck on this loading page and nothing happens when i do the authorization. The new name and password are all correct i even relogged into twitch just to make sure can you send me a new download link maybe i can reinstall the program and fix it

Title: Re: Name Change
Post by: TheNumbLock on April 06, 2018, 05:32:01 AM

I would make sure you are running deepbot as admin. Maybe try the other port on the config tab. If you want to redownload deepbot, just go to deepbot.tv and login > Download Tab near the top.

Title: Re: Name Change
Post by: ksbk2009 on April 06, 2018, 10:54:11 PM

Downloading it again fixed the issue thank you for helping