Deep Bot - Twitch Streamer Assistant

Deep Bot => Help/Support => Topic started by: giggling_monkey on September 03, 2018, 05:05:08 PM

Title: keep getting error
Post by: giggling_monkey on September 03, 2018, 05:05:08 PM

Attempting to configure my bot but keep getting error message "incorrect bot account for stream". The bot name is my bot twitch account and my stream name is my actual twitch name. keep getting locked out due to using my 2 step verification. please help 

Title: Re: keep getting error
Post by: Dante557 on September 04, 2018, 12:00:00 AM

Hello

Mind just posting a screenshot of your config tab in the bot?

Many Thanks
Jordan
Deepbot Support

Title: Re: keep getting error
Post by: giggling_monkey on September 04, 2018, 12:26:26 AM

hope this worked

Title: Re: keep getting error
Post by: Dante557 on September 04, 2018, 12:30:39 AM

Just to confirm, you have created the bots account on Twitch?

Title: Re: keep getting error
Post by: giggling_monkey on September 04, 2018, 12:45:07 AM

its not letting me paste my image link to post

Title: Re: keep getting error
Post by: giggling_monkey on September 04, 2018, 12:45:49 AM

Quote from: Dante557 on September 04, 2018, 12:30:39 AM

Just to confirm, you have created the bots account on Twitch?

Yes the twitch bot account is giggling_bot

Title: Re: keep getting error
Post by: giggling_monkey on September 04, 2018, 08:22:12 AM

still unable to configure BOT. going off the video im using the correct info in the logins however just keeps giving me "incorrect BOT account for stream "giggling_monkey". Based on your beta license you are only allowed to login with the twitch bot account "giggling_monkey".
Again, my BOT twitch name is giggling_bot and my Auth Password is the login for my BOT twitch account.
For stream name it is "giggling_monkey" for my true account.

Title: Re: keep getting error
Post by: TheNumbLock on September 04, 2018, 09:01:53 AM

First off. your bot account is currently the same as your stream name. If you would like to change this, follow this link: http://wiki.deepbot.tv/changebotname

I recommend turning off 2FA till you successfully login with Deepbot, then you can re-enable 2FA.