1
Help/Support / Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« on: June 14, 2017, 07:04:52 AM »Apologies for the inconvenience. This should now be fixed.I am all set now, thanks for the quick attention!
Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
Pages: [1]
2
Help/Support / Re: VIP Features gone but deepbot paid automatically by paypal 6/8
« on: June 13, 2017, 10:26:23 AM »
I am having the same issue, VIP is missing with auto payment set. Twitch channel is cougarob, bot name is cougbot. Thanks for your help!
3
Help/Support / Question on subscription triggered VIP status
« on: February 03, 2016, 03:37:30 AM »
Hello! I am now partnered with twitch and integrating new subscriptions to the channel into the current VIP system which has been donation based. If I set the auto triggers for new subscriptions to set the user to VIP level 2 silver for one month, will it clear out their existing VIP status? Many viewers are already on a VIP level 3 gold status with multiple months remaining, and I don't want to risk losing that information when they subscribe and having them reset to VIP level 2 silver for one month. Thanks for your help!
4
Help/Support / Re: Point earnings for mods
« on: August 22, 2015, 09:12:25 AM »
No problem, thanks for the response! I see the FAQ has been updated with this information 
I appreciate the support, this solves my issue with mods that choose to donate for VIP
I appreciate the support, this solves my issue with mods that choose to donate for VIP
5
Help/Support / Re: Point earnings for mods
« on: August 20, 2015, 03:23:50 AM »
Any input here? Should I post this in feature requests instead? Thanks for help, I don't want my mods who donate to get shorted on points.
6
Help/Support / Re: Point earnings for mods
« on: August 18, 2015, 01:53:37 AM »
Want to make sure my question is understood. My mods earn a points rate of 1.2 and I have six mods. One of the mods made a $$ donation which would earn him VIP Level 3 status which has an earn rate of 2.0. My understanding of the rule is that the mod rate trumps the VIP rate. Is this correct?
This creates a big problem as I cannot give all mods the VIP level 3 rate of 2.0 as they did not all donate to earn that, and I cannot reward the mod who did donate without removing his mod status which is not acceptable. Is there a workaround or solution for this? Thanks for any help!
This creates a big problem as I cannot give all mods the VIP level 3 rate of 2.0 as they did not all donate to earn that, and I cannot reward the mod who did donate without removing his mod status which is not acceptable. Is there a workaround or solution for this? Thanks for any help!
7
Help/Support / Point earnings for mods
« on: August 16, 2015, 03:20:45 AM »
From the FAQ: VIP Point Multiplier for Mods
Question Let's say a mod has VIP Gold/Silver/Bronze, does the point multiplier stack or even go with the higher point multiplier?
Answer: No, it goes with the higher rank, Mod is a higher rank then VIP Gold. Therefore the Mod will only take whatever you point in the Point Multiplier for them.
My question: So this means if I set a mod to VIP Gold which earns points at a rate of 2.0, and the mod rate is 1.2, he will only earn 1.2 because mod is a higher rank? This is flawed and will prevent any of my mods from donating to the stream to earn VIP status and a higher earn rate. Is there any way to override this? Thanks for your help!
Question Let's say a mod has VIP Gold/Silver/Bronze, does the point multiplier stack or even go with the higher point multiplier?
Answer: No, it goes with the higher rank, Mod is a higher rank then VIP Gold. Therefore the Mod will only take whatever you point in the Point Multiplier for them.
My question: So this means if I set a mod to VIP Gold which earns points at a rate of 2.0, and the mod rate is 1.2, he will only earn 1.2 because mod is a higher rank? This is flawed and will prevent any of my mods from donating to the stream to earn VIP status and a higher earn rate. Is there any way to override this? Thanks for your help!
8
Help/Support / Custom join message for a viewer is spamming
« on: August 16, 2015, 03:11:07 AM »
Hello! I added a few custom join messages for specific users here:
And it worked great when those users would join the channel. But the bot kept repeating the greeting every couple minutes, for every user in the channel who had a custom join message saved. Any thoughts as to why? I do have a rotation of timed message commands that trigger every two minutes, could it be a bug related to that?
And it worked great when those users would join the channel. But the bot kept repeating the greeting every couple minutes, for every user in the channel who had a custom join message saved. Any thoughts as to why? I do have a rotation of timed message commands that trigger every two minutes, could it be a bug related to that?
10
Help/Support / Export chat
« on: August 12, 2015, 04:46:32 AM »
Hello all, I watched the tutorial shorts and went through settings in deepbot, but cannot find a way to export stream chat. What I am hoping for is a transcript of the chat from an entire stream in a text file or similar when the stream ends. It can be hard to keep up with chat/donations and would like to be able to revisit those in a transcript. Is there a way to do this? Thanks for your help.
11
Closed Beta Applications / Re: Closed Beta Applications Phase 2 - Now Open
« on: July 30, 2015, 03:13:51 AM »
Paypal donation sent, transaction ID: 7GX451815L809974K
If you agree with the above and wish to apply for this closed beta, please reply here with:
Where did you hear about DeepBot from? - Friend, ctsvikes
Your stream name? - cougarob
Twitch bot account name?(This needs to be a valid twitch account, other than your streamer account you own that the bot will connect to) - cougbot
Your streaming schedule? [Days/Approximate time] - just starting
Is your stream partnered with Twitch? - no
Average number of users on your channel? - just starting but partnering with user with 1200 followers
Do you need to migrate an existing points system over to DeepBot? If yes, please specify which Bot you are currently using. - no
System Edit : Application Accepted. Install complete. Thanks for the support!
If you agree with the above and wish to apply for this closed beta, please reply here with:
Where did you hear about DeepBot from? - Friend, ctsvikes
Your stream name? - cougarob
Twitch bot account name?(This needs to be a valid twitch account, other than your streamer account you own that the bot will connect to) - cougbot
Your streaming schedule? [Days/Approximate time] - just starting
Is your stream partnered with Twitch? - no
Average number of users on your channel? - just starting but partnering with user with 1200 followers
Do you need to migrate an existing points system over to DeepBot? If yes, please specify which Bot you are currently using. - no
System Edit : Application Accepted. Install complete. Thanks for the support!
Pages: [1]