Messages

1

Help/Support / Re: I paid for the beta and I have no access

« on: July 23, 2017, 12:35:46 PM »

Still haven't received my refund for the original beta I payed for on Date: Jul 11, 2017 Time: 21:53:33 EDT. If you guys want to keep my money in exchange for 2 extra months of VIP then I would be willing to do that. I went through the PayPal chargeback system and emailed you guys on July 11th about the problem and someone gave me a flimsy reply of "Hi - If you login to our site, you should see a download tab on the top right with installation instructions" on the 15th. They never asked what the problem was or anything! I then emailed you guys back on the 17th explaining the conversation we had in this thred and explaining that there was a problem with the transaction. I could escalate the issue through PayPal, but I'd rather settle this without them. I could PM you the details of the transaction if you'd like, but like I said before I'd rather do something else with this $10 than have it sitting in limbo.

2

Help/Support / Re: I paid for the beta and I have no access

« on: July 13, 2017, 10:19:39 AM »

Purchased the new one now, I'll check back to see if I'm able to use the bot in the morning. Thank you for your time and I hope to have lots of fun with your bot!

3

Help/Support / Re: I paid for the beta and I have no access

« on: July 13, 2017, 10:13:48 AM »

Ok, well if you guys will refund that original $10 then I'll go ahead and purchase another one now. I didn't want to keep giving you guys $10 over and over again if there was a problem with the process of payment. Thanks a lot and i'm purchasing another one now.

4

Help/Support / I paid for the beta and I have no access

« on: July 13, 2017, 06:29:57 AM »

I was logged into my SirBeeRtheLeft account when I purchased the beta. I received no confirmation from your site that the payment went through, but the payment did go through. I no longer have that money in my paypal account and I received the notice from paypal that the payment was received by you guys. I took a screenshot of the receipt from paypal if you'd like to see it.

5

General Discussion / I paid but I have no access

« on: July 12, 2017, 10:40:30 PM »

I was logged into my SirBeeRtheLeft account when I purchased the beta. I received no confirmation from your site that the payment went through, but the payment did go through. I no longer have that money in my paypal account and I received the notice from paypal that the payment was received by you guys. I took a screenshot of the receipt from paypal if you'd like to see it.