Problem with Donation Notification

[l0wcrow]

Hey,

when i get a donation the cheque on only appears for like 1-2 seconds and "name & note" is filled wrong! Only the amount is correct.

This is how it showed up on stream:

If you look at my chat on the left side you can see that deepbot got the correct infos but its not shown correctly and also like I said only 2 seconds.

These are my settings in Deepbot:

Below the css code...

 

Code: [Select]

::-webkit-scrollbar {
  visibility: hidden;
}
body {
  background-color: rgba(0, 0, 0, 0);
  margin: 0px auto;
}
#donor-notification {
background-image: url('http://db.deep.sg/ChequeEUR.png') !important;
}

Using this link: http://deepbot.tv/notifications/donationnotification.htm


So whats the problem, I cant figure it out!

regards l0wcrow

[Dante557]

Lets try and work out one problem at a time. Starting with the duration.

When you press the preview button, does the Donation notification stay up for the full 15 seconds?

[l0wcrow]

Preview works perfect! It stays for 15 seconds, yes!

[Dante557]

Have any other donations been like that, with the wrong information (apart from the donation amount)?

Also apologies if I don't respond to your reply within the next 16 hour period. It's pretty late here and I think it's time for me to head to bed and then work will get in the way.

[l0wcrow]

I got 3 donation since I am using the alert and all of them lwasnt displayed correctly, only amount was correct.

[ExpertsOnline]

Some countries use a comma instead of a decimal point when it comes to separating units of money.
For example: In the UK, we would say something is £5.99, but in France they'd say it is 5,99.

Can you confirm if decimal points are represented as "," in your location? If so that may be the issue.
If so, do try using this page in CLR instead : http://deepbot.tv/notifications/donationnotificationger.htm

[l0wcrow]

Okay, I will try to use the new link you posted Expertsonline and  keep you updated if its working when I receive next donation!