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Author Topic: Bot Is Not Configured ??  (Read 1854 times)

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Chassit

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Bot Is Not Configured ??
« on: September 02, 2014, 06:08:45 AM »
Trying to set up but it's telling me that "Twitch added new servers where port 6667 is blocked.  Would you like to switch to port 80?"  When I try it says, "This bot is not configured to run on this channel.  Please email deepbot@deep.sg to confirm subscription details."  Just got the confirmation at 10:40 am CST.

Bot:  ChassBot
Stream:  Chassit19
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Chassit

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Re: Bot Is Not Configured ??
« Reply #1 on: September 02, 2014, 08:44:47 PM »
Still needing help!  Please? 

I was my application was accepted, I received the confirmation and login/download information at 10:40am yesterday.  Still not able to connect.  I've sent the requested email to the email address, also replied by message on here.  I can't use the DeepBot at all if I cannot connect to my bot account.
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Dante557

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Re: Bot Is Not Configured ??
« Reply #2 on: September 02, 2014, 09:13:47 PM »
I know its hard to be in a situation like this but please be patient. Experts has a job during the week which means during the week he cannot really do support until he has finished. I'm sure this issue will be resolved soon

Sorry,
Dante557
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ExpertsOnline

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Re: Bot Is Not Configured ??
« Reply #3 on: September 02, 2014, 10:45:02 PM »
Server permissions have been refreshed, could you please restart the bot and try again?

Regards,
Experts
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